Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.

October 28, 2024

We've been using PostPilot for a little over a month and have seen immediate good results (over 7 ROAS) with our initial Winback campaign. Very happy with our rep, Austin, as well as the design team for their excellent work.

The "done for you" service is exceptional. Our team doesn't have to spend time on strategy or design. We simply give feedback and approval. It's an easy win and we're very glad we signed up. Highly recommended.

Frostbeard Studio
United States
10 months using the app
September 14, 2024

Our partnership with PostPilot has enhanced our campaign effectiveness, delivering results that exceed our expectations. By seamlessly integrating their team with ours, we provide the content while they handle card creation and mailing preparation. We can't imagine not having this valuable resource today with a dedicated account rep who is always ready to address any issues.

Bee Inspired
United States
Almost 3 years using the app
November 8, 2024

Working with the PostPilot team has been a fantastic experience. Their guidance has been incredibly impactful, and the results speak for themselves. I highly recommend them!

Goldfaden MD
United States
About 2 years using the app
September 11, 2024

We are so pleased with the results we've seen from our PostPilot campaigns! Launching direct mail for the first time was a huge unlock for our business and has really helped diversify our sales channels and former over-dependence on digital ads. Our account manager Jané Riley is wonderful to work with, alway quick with communication and a great strategic partner. I highly recommend PostPilot for your direct mail needs - they make the process so easy and we saw a return on investment immediately. The channel keeps growing and growing and has been one of the best strategic decisions we've made this year.

IMBŌDHI
United States
9 months using the app
November 19, 2024

PostPilot is amazing! It consistently delivers a ROI of at least x8, and the team's speed and responsiveness are really really fast. They execute quickly and provide valuable insights to optimize your campaigns. Our account manager, Michael, is a rockstar—always on top of everything. Highly recommend PostPilot for any marketer looking how to grow your brand.

Upway United States
United States
3 months using the app
September 10, 2024

Postpilot is the premier service for sending direct mail -- and our rep, Randall, is great! They are fabulous and a great way to add another channel to your marketing efforts.

Svaha USA
United States
8 months using the app
September 9, 2024

I have been continuously impressed by the capabilities and the team over at PostPilot (Drew is our account rep, he's great).

It's rare that a Shopify App deserves 5 stars, but because of the benefits x price x team over at PostPilot, it's a no brainer.

Intelligentsia Coffee
United States
About 1 year using the app
September 10, 2024

We've seen amazing results from PostPilot, along with incredible support from their team. Just amazing all around. Shouts out to Piper!

Alitura
United States
10 months using the app
September 10, 2024

Amazing team to work with and have led very impactful direct mailer campaigns for our small bis!

Frankie's on the Park
United States
7 months using the app
September 3, 2024

Post Pilot is incredible for our business. Tori is amazing to work with and is always willing to help with any of our requests. We have seen incredible results with Post Pilot as compared to other providers. We can't recommend them enough.

Southern Tide
United States
5 months using the app