Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

September 10, 2024

We've been using Post Pilot since 2022, and the platform has made significant strides since then. They genuinely value product feedback and are quick to implement improvements. For example, when we first started, they didn’t offer holdout groups, so we had to manage that manually—a challenging task. Now, they provide holdout groups, which has been a fantastic addition and great to see incremental lift.

Their design team is great. We have strict brand guidelines, and they are able to keep up and meet our standards. It usually takes 1-2 iterations needed to finalize the creative.

One improvement I’d love to see is the ability to adjust the attribution timeline, which is currently fixed at 60 days.

The team is very responsive, helpful, and communicative.

I recommend giving Post Pilot a try.

Nomad
United States
About 2 years using the app