Reviews (148)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant ROI and ROAS improvements, with some seeing a ~22x ROAS using this app. It integrates seamlessly with Shopify and Klaviyo, supporting effective customer segmentation and campaign management. Features like automated winback campaigns and birthday cards are highly valued. The "done for you" service, managing strategy and execution, along with proactive customer support, are particularly appreciated for enhancing direct mail marketing and customer engagement.

March 13, 2023

Post Pilot has become an excellent part of our omni-channel marketing efforts. In the age of digital marketing, the ability to send hard-printed marketing materials is underrated, and Post Pilot has allowed us to easily and seamlessly tap into that potential.

Earth Fed Muscle
United States
4 months using the app
June 19, 2020

Not only is the Post Pilot team responsive and experts in their market position, they are there to guide you to drive the best results. We've worked with them on numerous campaigns and continue to as they help us reach our consumers in direct ways.

Scotch Porter
United States
4 months using the app
August 23, 2022

Super happy with Postpilot. The app is super simple to use but super powerful. It connects to Shopify and Klaviyo and allows you to create very detailed segments. Their staff is super responsive and helped us create the artwork. We have several campaigns running, and all are ROI positive. Highly recommend!

Duradry
United States
4 months using the app
September 12, 2023

Drives great results for us and lets us be highly strategic in our sending. Incredibly helpful team too!

Caddis
United States
3 months using the app
December 7, 2021

One of my favorite Shopify apps. Integrates seamlessly with Shopify and Klaviyo. The user interface is incredibly simple to use, but the result is spectacular. My ROI is fantastic, even after only my first campaign. I am utilizing both automated and one-off campaigns, and so far, I'm extremely happy with the results! Customer service is also superb.

Little Girl's Pearls
United States
3 months using the app
September 20, 2022

A great direct mailing agency to help bring another marketing channel to life to help us communicate with our customers easier.

Laura Geller Beauty
United States
3 months using the app
January 6, 2022

Post Pilot is a great add-on for our ecom business! Tom and his team are very smart, great communicators and the numbers speak louder than words! Post Pilot will be a main-stay for us for sure!!

Rachel Granstra DESIGNS
United States
3 months using the app
January 31, 2023

Our experience with PostPilot has been amazing! Their insights have been truly valuable and the quality of their customer service is impeccable. PostPilot has elevated our marketing efforts!

Inno Supps
United States
3 months using the app
April 10, 2023

Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!

Popov Leather
Canada
3 months using the app
October 21, 2022

Platform is very easy to use with great reporting as well for each send. We've also enjoyed working with the PostPilot team as a strategic partner, ensuring we're set up for success and leveraging best practices. Would highly recommend using if you're interested in scaling direct mail!

Kenny Flowers
United States
3 months using the app