Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.
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its the best app for direct mail and great customer service
We are very pleased with Post Pilot. Our account person Jane' is very responsive and offers insights on the performance of our campaigns which is super helpful. PostPilot is a great addition to our digital marketing mix.
Marina our account rep has been a true star and feels very much like a team member for us. Great product, exceptional customer service.
It's like klaviyo, but customers can't ignore it.
The team is truly whiteglove and very intelligent, they know what they're talking about and it's a pleasure to work with them
This app is awesome. Seamless integration and also drives a ton of revenue! We love it.
We switched to PostPilot from traditional catalog marketing, and we've overall been quite pleased with the results.
First off, the people who run and work for this app are incredible: responsive, knowledgeable, and great to work with. If they mess up, they take ownership of it and make it as right as they can. Our account manager, Drew, pays attention to the individual needs of our business instead of pushing us to do things that don't fit. The design team is amazing and really pays attention to our branding and ethos.
Second, the mailings themselves generally do well; our overall monthly ROAS averages a 5, although our highest ROAS were 26 and 51 on individual campaigns. Prospecting and cardalogs did not do well for us, though we might try again at a later date. The "hand-written" birthday card flow has knocked it out of the park, and our winback flow does well, also.
Definitely recommend giving PostPilot a try!
Super pleased with the results we've seen from PostPilot! Direct mail has surpassed all our expectations from a ROI perspective, and our account manager (Yekaterina) has been amazing to work with! This is a must-have addition to any digital marketing mix, and a great supplementary tool for email & SMS.
Julio and the entire PostPilot team have been absolutely fantastic to work with and I could not be happier with the results!
Great tool! Our rep Taylor is fantastic and makes managing a new channel a breeze!
We've sent a few campaigns using PostPilot and the team always makes it as easy as possible. They are incredibly helpful and really take ownership in making sure things move along. We've greatly appreciated our support from our account manager, Randall!