Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.
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We've had great success since working with PostPilot. Their post card service has allowed us to successfully reactivate past customers that were no longer viewing emails, and turn them back into active customers. ROI has been strong so far, and the PostPilot teams makes launching new campaigns easy and effective.
The team at Post pilot is incredible. They do all the heavy lifting - design, scheduling, list construction etc. and the results we've seen have been well worth the investment. Highly recommend Post pilot for anyone not already sending postcards - it will absolutely pay off!
Amazing. They make using direct mail extremely easy and their customer service is top notch. We have been with them for about 2-3 years now and have not be dissapointed.
We’ve been using PostPilot for over a year and love it. Got integrated and sent first campaign within one day. We started with winback campaigns, reaching customers we weren’t engaging with on email. Got amazing results. We’ve since scaled up, seeing great performance on retargeting and acquisition as well. We even send birthday cards as a nice touch. The PostPilot team is great, they handle everything for us to make it super easy. Every brand should look into adding direct mail to their mix. Easy unlock for the channel.
I've used A LOT of different apps and I have to say Post Pilot has the best service team, onboarding, and design team. They make it easy to implement and guide you through best practices. Beyond the general service, we saw a great return right away and the way they set up testing for your initial run helps you figure out what works so you don't waste money. 5 Stars all day!
At first I was skeptical about "old school" postcards....but I was willing to give it a try. Our first postcard was a one-time campaign to win back customers after 120 days of inactivity. The PostPilot postcard exceeded expectations two fold! We then set an auto PostPilot card that to date is one of our best ROAS programs. We have now grown to three automated PostPilot Postcards that continue to outperform most of our other ad programs. The customer service is also exceptional! We love PostPilot!
Great tool, even better support! Their on site live chat gave us the support we needed to put together a campaign with a very short deadline.
Very good application, very easy to use and the support team is very present to guide and help us, it's really perfect! If our first campaign is successful, we will use PostPilot more often in the long run. Thanks PostPilot!
Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.
Absolutely love it, the easiest to use- most importantly it integrates directly with Shopify so there's no exporting lists, etc. Can't wait to see how it does! Already set up one automated campaign also. Customer service is on it!