Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.
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I can't say enough about the team at post pilot. They are fantastic with customer service, and really go the extra mile to make sure your campaign is a success. Ask for Taylor when you sign up. And if you are unsure about getting post pilot it's a no brainer.
I am a first-time user. PostPilot was easy to use, easy to follow instructions for list building, artwork creation, list loading and campaign building. Staff were hands on, very helpful in offering guidance. I'm a new fan!
Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!
The team at Post Pilot, especially Jordy and Jay, go above to ensure you are 100% satisfied. The design team is incredible, too. It's one of the few services I'm genuinely excited about scaling with. Highly recommend! A+
A great direct mailing agency to help bring another marketing channel to life to help us communicate with our customers easier.
Great service. Postcards are definitely underrated but they are the way to go when you're trying to retarget your customers. I combined this with some emails and it definitely works!
A game changer. An easy way to retarget and not time consuming. They manage the design work, and know which segments are going to respond best to lower risk. The dashboard is easy to understand and you shut off campaigns, change them, etc. with ease. The team at PostPilot is incredible to work with.
We've had great success since working with PostPilot. Their post card service has allowed us to successfully reactivate past customers that were no longer viewing emails, and turn them back into active customers. ROI has been strong so far, and the PostPilot teams makes launching new campaigns easy and effective.
Tom and his team are a very honest and hardworking bunch and I'm confident that we'll be seeing great results for a long time. Thanks Postpilot!
Really happy with Post Pilot. I love that you can clearly see ROI of a campaign. Their customer service has been outstanding. Tom was quick to reply to all my questions and get me set up. So far my 4 campaigns have been a major success and I believe in snail mail even more so now.