Reviews (113)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

November 18, 2022

Great service. Postcards are definitely underrated but they are the way to go when you're trying to retarget your customers. I combined this with some emails and it definitely works!

Boba Nutrition
Canada
7 months using the app
July 18, 2023

A game changer. An easy way to retarget and not time consuming. They manage the design work, and know which segments are going to respond best to lower risk. The dashboard is easy to understand and you shut off campaigns, change them, etc. with ease. The team at PostPilot is incredible to work with.

Wellnesse
United States
7 months using the app
Edited April 7, 2020

Love how easy it is to increase engagement and touchpoints with our customers in a very customizable way. Segmentation is a breeze. What is even better is that their support team is amazing. Love the video messages from Tom and the team. Oh and our very first campaign has a positive return. ⚡️#RunTheDay

Run Gum
United States
7 months using the app
September 16, 2021

Tom and his team are a very honest and hardworking bunch and I'm confident that we'll be seeing great results for a long time. Thanks Postpilot!

The Wander Club
United States
7 months using the app
February 4, 2021

Really happy with Post Pilot. I love that you can clearly see ROI of a campaign. Their customer service has been outstanding. Tom was quick to reply to all my questions and get me set up. So far my 4 campaigns have been a major success and I believe in snail mail even more so now.

Marigold Shadows
United States
7 months using the app
October 20, 2022

We've had a lot of success expanding our retention program to direct mail and have loved working with Tom & the entire PostPilot team.

Jambys
United States
6 months using the app
October 27, 2022

Post Pilot has been a pleasure to work with. We have seen great results from sending direct mail. Tom is very knowledgable and responsive, and has been a huge help.

Allegiance Flag Supply
United States
6 months using the app
September 28, 2022

I love PostPilot! They make direct mail very easy and have great internal account support and design support.

IQBAR
United States
6 months using the app
May 7, 2023

one of the best apps I've installed in my store. really helpful to revive a dormant email list. the best part is they also send mailing internationally

TFIOM®
United States
6 months using the app
December 15, 2021

With all the craziness going on with the online marketing (rising cost, ios 14.5 etc) we were looking for a new channel to increase retention. Luckily enough we found Postpilot and had great results from the first campaign.
You should definitely try it out!

Urbani Truffles
United States
6 months using the app