Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report significant ROI and ROAS improvements, with some seeing a ~22x ROAS using this app. It integrates seamlessly with Shopify and Klaviyo, supporting effective customer segmentation and campaign management. Features like automated winback campaigns and birthday cards are highly valued. The "done for you" service, managing strategy and execution, along with proactive customer support, are particularly appreciated for enhancing direct mail marketing and customer engagement.
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App worked great and support was helpful. The CEO even personally reached out to us which we found very impressive and helpful. We'd highly recommend the app to other e-comm businesses.
This is our highest % ROI channel. And the support is amazing. HIGHLY recommend. I need 20 more characters to make this review legit.. which is why I'm still writing. But please reread the first 3 sentences. This team certainly deserves the review!
Amazing. They make using direct mail extremely easy and their customer service is top notch. We have been with them for about 2-3 years now and have not be dissapointed.
We’ve been using PostPilot for over a year and love it. Got integrated and sent first campaign within one day. We started with winback campaigns, reaching customers we weren’t engaging with on email. Got amazing results. We’ve since scaled up, seeing great performance on retargeting and acquisition as well. We even send birthday cards as a nice touch. The PostPilot team is great, they handle everything for us to make it super easy. Every brand should look into adding direct mail to their mix. Easy unlock for the channel.
Great tool, even better support! Their on site live chat gave us the support we needed to put together a campaign with a very short deadline.
Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.
The best direct mail solution for DTC business. It integrates well with our tech stack and you can launch the first campaign quickly. The price model is really clear
The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.
This is the app of the year! After Meta stopped performing as it was, we switched part of the budget to direct mail and Postpilot made it super easy!
The team is super helpful, and always there to make sure performance is consistent.
Love it!
At first I was skeptical about "old school" postcards....but I was willing to give it a try. Our first postcard was a one-time campaign to win back customers after 120 days of inactivity. The PostPilot postcard exceeded expectations two fold! We then set an auto PostPilot card that to date is one of our best ROAS programs. We have now grown to three automated PostPilot Postcards that continue to outperform most of our other ad programs. The customer service is also exceptional! We love PostPilot!