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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
August 4, 2023
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Checkout, klaviyo, paypal, stripe, judgeme, stamped, fairingReliable & Seamless Order Tracking App with Proactive Notifications and a Branded Tracking Page.
De-stress your team & delight your customers with order lookup & shipping notifications. Seeking superior tracking app beyond Parcel Panel & Track123? Outpace 17track & Tracktor with intuitive tracking pages. Eliminate order tracking support queries, providing a great post purchase experience to your customers. Our proactive notifications excel over Aftership in catching delays & informing customer. Reduce customer anxiety and build anticipation with order status notifications. 1400+ Carriers
- Intuitive and Beautiful order tracking page for your customers to track orders.
- Smart order lookup page to manage & analyse all your shipping data in one place
- Branded order lookup page for your customers that increases customer loyalty.
- Powerful Shipping analytics and 24/7 live chat and email support.
- Better perfomance than Aftership, Tracktor and Wonderment in terms of accuracy.
Pricing
Free
Free
All charges are billed in USD. See all pricing options
48 reviews
Very efficient order tracking app, updates status in minutes.
This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.
They have a very good feature to correct wrong shipping addresses by customers. Love it
I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!
I would never install this app again even if its totally free.
The most orders have been labeled PENDING like forever even though they had been delivered already.
Asking this issue to the support, they'd never replied.
Are they still running their business?
Now I am so happy with TRACK123.
Hello Sir,
I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product!
Best regards,
Abhishek
Founder
abhishek@instasell.in
About this app
Launched
August 4, 2023
Languages
English
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Checkout, klaviyo, paypal, stripe, judgeme, stamped, fairingBuilt by Instasell
About Instasell
4.4 average rating
2 years building apps for the Shopify App Store
102, Bhagyoday, Plot - 275, Sec -21, Nerul, Navi Mumbai, MH, 400706, IN
Support
Send a messageinfo@instasell.in
Resources
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