Reviews (47)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 25, 2018

Easy to use! love it so far and allows up to 5 faqs for free which is great. Recommend to give it a try

The Hydra Bottle
Australia
7 minutes using the app
October 19, 2018

Easy set up and install. The only thing I would like to know is if having info within this widget still gives SEO benefits. If anyone knows please share!

RUSEEN Reflective Apparel LLC
United States
About 1 hour using the app
July 19, 2021

I used this app easily to replace an app that shopify no longer supported. The design functions were clear and simple. The whole process was simple and I'm pleased with the way it looks. Please don't follow along with those other apps that get me in and then are abandoned by shopify. thank you in advance.

Sit In The City
United States
About 1 hour using the app
Edited October 12, 2018

The app worked as needed! Pretty self-explanatory to be honest. It's pretty customization as well, don't waste your money on a paid app!

CBD Extract
United States
35 minutes using the app
January 11, 2017

Love being able to answer questions that the customers don't often ask and leave our page.

Simple Elegance Jewelry
United States
2 minutes using the app
February 25, 2016

Still trying to figure it out but looks good so far

Snuggbugg
United States
20 minutes using the app
May 2, 2019

The app is great, but it takes about 1-2 seconds to load the questions. Other than that it's perfect.

ÇHANELIA®
United States
8 minutes using the app
October 10, 2024

Does what I needed it to do. Support was very helpful with a matter.

SunburstVoid
United States
6 days using the app
August 23, 2024

Richcarde. Great stuff. We were disconnected for some reason. But fixed all and was brilliant about it. Very pleasant. Thank you for the help

Tony's Aussie Prints
Australia
About 1 hour using the app
POWR.io replied August 25, 2024

Thank you so much for your feedback Tony, it's always a pleasure to read such nice words reflecting your experience with our support team.
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

June 6, 2024

Really good

sunwear
France
2 months using the app
December 7, 2023

DrippyPanda.net
Austria
About 2 hours using the app
August 17, 2023

Great service and for free! Very good customer service, lots and lots of designs to choose from. Recommended!

HipSit™
Israel
4 days using the app
POWR.io replied August 21, 2023

Thank you for your feedback, and glad to know you're loving our apps😁️😃️
It's customers like you that make our job wonderful!!!

July 10, 2023

Very very Helpful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ZANA
Brazil
3 days using the app
POWR.io replied July 12, 2023

Thank you so much for the 5 stars!!!😃️

January 29, 2023

Great application that is very useful! Support is responsive and friendly, they were able to solve my problem very quickly. I recommend!

dadafabrik
France
9 months using the app
POWR.io replied January 29, 2023

Hello there,
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with both our app and support team.

You're always welcome to contact us again anytime at support@powr.io for any questions, concerns or suggestions :)

January 16, 2023

says free but u can only add 5 questions, totally useless, not easy to use and doesn't indicate that you ahve to pay

Pli-Pro
Spain
8 minutes using the app
POWR.io replied January 16, 2023

Hi there,

Thanks you so much for your review.
Our free version is limited for 5 questions, that is correct. Unfortunately, more questions will increase our server workloads.
We will be happy to help if you faced any other issues in using our app.

January 6, 2023

Simple and easy to use! Getting it set up was pretty straightforward. I'd recommend this app to anyone who wants a quick faq set up

My Store
United Kingdom
12 minutes using the app
POWR.io replied January 6, 2023

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

November 18, 2022

great experience. i had with this app, also the team helped me out when facing issues or something else.

peakxplore
Switzerland
About 20 hours using the app
POWR.io replied November 18, 2022

Thank you so much for your feedback, glad to know that you're enjoying the journey with us!
We'll always be there anytime you need. If you have any questions, concerns or suggestions, feel free to reach out again anytime at support@powr.io as we'd love to hear from you :)

October 7, 2022

very good and easy. all is effetive way to make things easy so i got this plattform i am so happy and hopefull new updates i will be able to use .

biswas
Canada
14 minutes using the app
POWR.io replied October 7, 2022

Thanks a lot for you feedback!
If there's anything we can do to make your experience even better, please don't hesitate to reach out anytime at support@powr.io and we'll get back to you right away ;)

June 7, 2022

Molto buona l app, ma non utilizzate il traduttore automatico di Google perché va a modificare il testo in modo anomalo, per il resto perfetta!!

Errer
Italy
21 days using the app
POWR.io replied June 7, 2022

Thank you so much for taking the time to provide feedback! Rest assured that all of these are being forwarded to our engineers as they continuously update our plugins and hopefully, will consider adding this to our roadmap.

February 18, 2022

POWR is a great App for my FAQ, many options for personnalisation, and was easy to embed in my store without coding anything. I can add as much questions as i need, put links into answers, images too, it's perfect ! Thank you

Aynin Jewel
France
About 1 month using the app
POWR.io replied February 18, 2022

Thank you so much for this review. We are glad that you liked our app. We work hard to meet expectations like yours. Please do reach us for any suggestions.

September 24, 2021

there is a lot of other apps where its possible to make an faq without having to advertise the company behind the app

Palfie
Denmark
2 days using the app
POWR.io replied September 24, 2021

Hi there!

So sorry this is happening to you.

Kindly note that after upgrading to a paid feature, the POWR logo will be removed from your plugin automatically.

If you already have a paid plan with us and still seeing the POWR logo, We sincerely apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

July 22, 2021

Awesome. Really easy to use. Thank you for giving me the option to install this on my page ************

Chookie and Lou
Australia
About 1 hour using the app
POWR.io replied July 22, 2021

Hi there,

We’d like to thank you for taking the time to write this amazing review! Please feel free to contact our customer service department if you have any questions.

Thanks again!

July 10, 2021

Molto intuitiva e utile. La consiglio a tutti perché è da considerare imprescindibile. Grazie mille

metismetis
Italy
28 minutes using the app
POWR.io replied July 10, 2021

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

June 24, 2021

The look of the faq is lovely and i like it very much,also is super easy to build and publish. the problem is that its taking a few seconds to upload on the page. and we all know how much this can affect a customer's choice to leave the page or even worst the website. For this reason i'm not sure whether to keep the app or not. we'll see.

black sanctuary
Italy
About 1 hour using the app
POWR.io replied June 25, 2021

Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.

January 25, 2021

I love this app. It makes the setup much easier for me. This app is very detailed and easy to use. This app provides me with useful FAQs that I do not need to come up with.

Fuego Fitt
United States
6 minutes using the app
December 9, 2020

This app provides the most flexibility in creating FAQs on each page. We used quite a few FAQ apps that were ok but limiting in how and where they presented. If you take FAQs seriously then this is the FAQ app for you.

Naturally Boosted
United Kingdom
9 days using the app
November 26, 2020

very handy!!! it makes it so much easier to add new pages and I can do that very quickly! Thank you!

Roos L
United States
9 minutes using the app
POWR.io replied November 27, 2020

Thanks for the great review! 😍 Anything we can do to get 5 stars from you? We’d love to hear your feedback!

November 14, 2020

It's easy! Grateful for the free option (all I needed were 5 Q&A) and templates. This was a true breeze. Wish the rectangles were wider!

Sports-Journal
United States
3 months using the app
October 8, 2020

cool easy, and got everything you need, I think it would be better if it would have costume options, in the popup looks.

Free Dome
Israel
12 days using the app
Edited September 17, 2020

I love that is SO user friendly and it includes the fonts I'm currently using in my online store. An excellent option for beginners.

Dear Soul
United Kingdom
27 minutes using the app
September 15, 2020

muy buena , vale muchísimos la pena, muy recomendable, funciona de maravilla, es super cómoda de usar

Gift Style ST
Spain
About 2 hours using the app
September 4, 2020

gooood app really i love it and i use it to add a good faq menu to my website thank you really you are very nice

OPTIKA
United Kingdom
About 15 hours using the app
August 2, 2020

Testing out the free plan and we have had a really satisfying experience. Will surely recommend to all.

Gen Z Enterprises
India
2 days using the app
July 29, 2020

Aplicativo diz ter plano gratuito e é verdade, mas é um plano inutil. Possui um gigantesco accordion dizendo sobre eles, então se vc vai fazer um FAQ, vc só pode colocar 5 perguntas e a sexta é um accordion só deles! Nem de graça quero isso

PRESENTE MODERNO
Brazil
3 minutes using the app
POWR.io replied August 25, 2020

Hi there,

So sorry if the free features you can access isn't enough for your needs! I have submitted this as a feedback over to our Content/Product team and hopefully be able to improve our features and pricing in our future plugin upgrades.

For now, what I can offer you is a 30 days free trial of any paid plan of your choice, can be Business plan so you can try it out and explore the app's features. I'll also be happy to give you a 50% discount off on any yearly paid plan. If you're interested, kindly reach out to us at support@powr.io. Looking forward to your email!

Edited July 10, 2020

This app is absolutely perfectly design and super easy to use. Feels like made in Germany or Switzerland. Everything is customizable and yet it's so easy to use. The free version is limited to 5 Questions which is totally fine to test it. There's nothing I didn't like about it.

Elix Bottle
Canada
19 minutes using the app
July 2, 2020

Easy to use and very elaborate, i downlaoded it yesterday and am finding it very great and impressed that FAq can be this simple to set up

RayTech-Advanced-
United Kingdom
About 1 month using the app
June 17, 2020

Helped my website look better! it hiked guide consumers towards the professional side of my product. lllllllllllhboubvoawebljhcipweh pibpkcpwiec

SlippCovers.co
Canada
27 days using the app
May 27, 2020

SOO HELP FULL
THANK YOU VERY MUCH I REALY ENJOY IT IN THIS APP ITS REALY HELPING ME
I HAVE TO SAY THIS APP IS AMAZING

Michael Azel GALAXYA
Morocco
14 days using the app
May 18, 2020

Péssimo, Péssimo, Péssimo. Perca de tempo horrível não baixe não presta.
App não permite editar as perguntas frequentes

Master Crossfit
Brazil
About 1 month using the app
POWR.io replied May 19, 2020

Hi there,

Thanks for writing in and so sorry for the issue.
Our app is allowing to redact FAQ questions.
Please emails us on support@powr.io and we will be happy to to sort this problem out for you.

April 26, 2020

DO NOT INSTALL THIS APP!
I have used the paid subscription and i completely regret that i have installed this buggy app.

1. After a while the FAQ stopped appearing on my product pages
2. Some product pages where DESTROYED by the app: images didnt show up, texts didnt show up, old product descriptions showed up
3. FAQ has a long loading time
4. Didnt find my products to automatically install the faq (after i tried to install the FAQs again after it messed up everything before)

I CAN NOT RECOMMEND THIS APP!!!

MYPETPORTRAIT
Germany
3 months using the app
April 23, 2020

Removing the POWr branding from the free plan is the only downside for me. Otherwise it is a great app!

PZLE
United Arab Emirates
22 days using the app
March 4, 2020

o aplicativo é perfeito... parabéns! funciona muito bem, estou muito satisfeito. melhorou muito a conversão de minha loja

Loja Allev
Brazil
15 minutes using the app
Edited February 22, 2020

usefull !whatchu mean I have to writte a minimum of 100 characters bruh I don't want to do that ,I don't want to x'd

Haine Smek
Netherlands
5 days using the app
December 29, 2019

I like the fact that POWr has so many apps to choose from. Easy to use. 5 x integration and I'd be happy to recommend.

NutriKane
Australia
About 1 hour using the app
Edited December 29, 2019

Good app, but the powr logo is more intrusive than it need to be on the free version. You cannot edit it in any way. I do not care if its there to promote them, but at-least let me modify its colors and lining to match my theme. Other than that, its good and I would recommend.

Classy Couture
United States
About 18 hours using the app
December 17, 2019

I used the app to create a Shopify FAQ page. It was free and easy, Thanks!
I can't say any cons, haven't even tried the paid version.

Klary
United Kingdom
14 minutes using the app
December 14, 2019

This was the 3rd FAQ app I have tried this evening. All others I uninstalled, they very difficult to navigate. So Far FAQ by POWr is 10000x better & I downloaded it about 5 Minutes ago. Thank you!!

SuperStar Soul Food
Canada
2 minutes using the app
September 14, 2019

the better app from faq i loved! never will stop to use rsrs... i am very happy for this search of faq app thanks!

Shop 7 Stores
Brazil
About 1 hour using the app
September 6, 2019

Great app, thanks! I have enjoyed using it so far. Good for businesses like mine and for helping out people.

KayJayzTeez
Canada
4 months using the app
September 1, 2019

nice experience . i used this app it helps me to complete my shop.
i rated 5 star . quick and easy to use.

7tycoon
India
18 minutes using the app
August 21, 2019

bien pratique pour quelques questions aposer sur le site , facile a utiliser , juste la publicité de l'application a essayer de faire enlever sinon c'est pas mal

Wicki
France
44 minutes using the app
July 31, 2019

Very simple to use and did exactly as promised. I will try out the free version for now but will definitely think of upgrading soon.

Bachitcrazy
Canada
12 minutes using the app
July 19, 2019

I wanted an FAQ page(s) for my customers. I wasn't able to change the shipping days though. I will check for assistance.

4 Seasons Shopping
United States
About 2 hours using the app
POWR.io replied July 20, 2019

Hello, thank you for your review. Please reach out to our POWr support team so that we can further assist you with the issue that you're having with the FAQ app!

Edited July 5, 2019

I used the app to add to the Shopify print on demand site. It was very easy to embed on my website!

Bag Your Stuff Up
United States
1 day using the app
June 29, 2019

Really easy to use. Simplified and easy to follow instructions for people who don't know how to code.

Body by Euphoria
United States
19 minutes using the app
May 27, 2019

Nice

gbotanicals
Indonesia
19 minutes using the app
May 17, 2019

I am just using the free version until I start making a profit on my store, I will definitely be upgrading soon!

Mobie Accessories
Ireland
31 minutes using the app