Overall rating
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional image sliders and carousels. They value its extensive customization options and efficient performance on both mobile and desktop platforms. The support team is praised for their professionalism and responsiveness. Some merchants have seen an increase in traffic and sales after using the app, and consider it good value for money, with some considering upgrading to the paid version.

November 22, 2019

0 stars, purposely IMPOSSIBLE to cancel
scam scam scam scam scam scam scam scam scam scam scam scam

Six Scents Parfums
United States
Over 4 years using the app
May 6, 2017

Nope. Horrible user interface and ridiculous billing system. They make you upgrade PER gallery, so if you want to want only two galleries with more than 6 pics each, you end up paying upwards of $24/ month which is ridiculous for an image slider. Looking to switch to something else, but bummed Shopify doesn't offer more slider apps considering how robust the site is supposed to be. Monopoly of an app is right. NAGL.

United States
Over 7 years using the app
April 9, 2020

Image slider was broken and did not render in correct dimensions across platforms. Very buggy across mobile platforms. Difficult to install. developers refused refund. will not be doing future business with them.

United States
6 months using the app
POWR.io replied April 10, 2020

Hi there,
Thank you very much for your valuable feedback.
Please email us directly on support@powr.io and we will be happy to sort this problem out for you.

Edited May 15, 2017

It is not free unless you want a gallery of 5 photos!! Shopify free themes have 6.. so I'm not sure what's the use of this app. I just hate to be tricked, after installing and uploading they ask you to upgrade if you want to have more!

Kbe Anglers Hub
United Arab Emirates
2 months using the app
October 22, 2017

Free option only allows you to have 3 images, if you want more... pay!!

About 1 month using the app
September 3, 2014

This app looked awesome at first, but worked and then didn't work. Froze and then was fixed. Support tried for two weeks to fix the lag time loading without success. Sometimes it would load, sometimes it would not. Today my slide show is GONE and disappeared for no reason. It looked like a great app, but bugs need to be worked out. So disappointed. I'm uninstalling for now.

United States
27 days using the app
August 18, 2022

The app is extremely slow, it added a 5s load time to my site (measured via many apps like GTMetrix & web.dev). Other users said the same but I had hoped it was improved. The support is atrocious. I raised a few bugs I was experiencing and received some questionable replies. I used the app for a few days and asked for a refund. Currently I am being denied the refund due to their 'policy', but given the app performs extremely poorly (including compared to other image sliders), I don't accept that they've delivered on what they're advertising. I'm still seeking a refund & will escalate to Shopify. Please beware this company - a poor product, and shady business practice(s). There are other sliders that perform extremely well & cost less. Your site will load seconds faster, and come with features like mobile users being able to slide the banner with their hand (not just arrows). More customization, and more!

Comfy Morning
2 days using the app
POWR.io replied August 18, 2022

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

June 7, 2020

I do not like this application because it leaves on your page a blank space of its brand and it is not deleted even if you eliminate the application

Dominican Republic
1 day using the app
December 23, 2018

Fucking terrible.
Sends me around and around in circles.
All the positive reviews must be from friends.
Just awful.

About 15 hours using the app
March 22, 2019

I tried out the FREE VERSION of the APP which in itself was fine. The problem is that the minute the slider is installed on your website it also installs a branding line below the slider with a link to their website.

So where is the free part???

Either you accept that you are paying for this, or you are stuck with the most ugly looking slider installation that makes your company look like a joke.

Why not just say there are no free plans?

Galli Publishing
United States
About 4 hours using the app