Reviews (386)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and ease of use, particularly praising its customizable, professional-looking popups for promotions and email collection. The responsive customer service is frequently commended for effectively resolving issues. Its free version offers a substantial range of features, and its seamless integration with Shopify enhances website functionality, making it a valuable tool for improving business operations.

Edited December 21, 2023

Customer service is awesome. They are prompt and always find solutions! Every time I need support they are always there and very helpful. Thank you guys for all your help!

Shop IDC estore
United States
About 1 year using the app
December 23, 2021

Good Job Guys. Keep it up!!! I like the setup and free template. It helps me to alert my customer about my schedule, holidays, marketing. Thanks a lot.

Meat and Potatoes
Philippines
11 months using the app
POWR.io replied December 23, 2021

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

August 15, 2022

Highly recommend the app to anyone. These popups are a great way to solicit emails from prospective customers.

True Pup Love Co.
United States
11 months using the app
June 19, 2023

This app is really helpful to inform our clients about our upcoming holday breaks. I had some trouble figuring out the 'pause' option, but I got help quickly through the chat option.

panelen.be
Belgium
9 months using the app
POWR.io replied June 19, 2023

Thanks a lot for the 5 stars!
We really appreciate you being a customer and helping to share the word about us🤗️

January 24, 2023

Thanks for your help Richcarde! You were very helpful getting my pop up for my site up and running! It is up and going.

Gearhead Coffee
United States
8 months using the app
POWR.io replied January 24, 2023

Hi there,
Thank you so much for your feedback, and glad to know that you're enjoying your experience with both the app and our support team!

If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at support@powr.io as we'd love to hear from you again :)

November 6, 2023

Popup has increased sales - which I was sceptical of - support has been fast and helpful

Tasker & Shaw
United Kingdom
8 months using the app
October 22, 2024

Works as promised.

Serendipity Seasonings
United States
5 days using the app
October 4, 2022

I used this app to help fix my popup and sidebar popup. The help available is outstanding. I would definitely recommend it.

ABAYAAROOM™
United Kingdom
7 months using the app
POWR.io replied October 4, 2022

Thank you sooo much for your feedback!!
Glad to know that you're enjoying your experience with us so far. If you have any questions, concerns or suggestions, please feel free to reach out anytime at support@powr.io as we'd love to hear from you :)

August 2, 2017

So I purchased the PopUp App for our Shopify website several months ago to notify our customers we moved to a new location. After a few months I removed the popup and basically kinda forgot I was paying for the app. This week I decided to start using it again this week and I could not get it to work correctly. I contacted the support VIA e-mail, and they responded immediately. It turns out I had mistakenly clicked the wrong setting in setup. They were able to go into my theme settings and fix the problem. If you are looking for a very good popup for your website, I recommend POWr.
ELM USA

Elmusa
United States
7 months using the app
April 11, 2024

Quick support from Richcarde, the employee who solved my issue. I would have liked to know the problem so I could fix it myself later on, but at least I know the support crew is good!

Café Monark | Fridge
Canada
7 months using the app
POWR.io replied April 12, 2024

Our gratitude for you review, we're so happy to know that you're enjoying your experience with both the app and our support team!
If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at support@powr.io, we'd love to hear from you again🙂️