Reviews (400)

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting promotions, add-on sales, and customer engagement through customizable pop-ups for email collection and event announcements. They find the interface user-friendly and easy to set up, enhancing their site's professional look. The responsive customer support is also highlighted for its quick issue resolution and seamless Shopify integration, making it a valuable tool for meeting specific business needs.

February 16, 2022

not working properly, needs some modifications from the developers so we can use it easier and faster.

myHoldal
Lebanon
Over 1 year using the app
POWR.io replied February 16, 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

July 29, 2020

Once the popup is setup through the app's website, the popups look fine, but the interface to set up the popups is very buggy and modifying an existing popup is pretty bad.

EP Beauty Supply
United States
7 months using the app
POWR.io replied July 29, 2020

Hi there,

So sorry this is happening for you!

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

October 24, 2021

I needed a pop- up to show a discount for new customers. But after installing I don't see it. So, I'm not sure I did it right.

Tulum2u
United States
4 days using the app
POWR.io replied October 24, 2021

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

February 27, 2016

Looking good so far! Pretty straight-forward to use, and their support has been really great.

Threads Of The Andes
Canada
2 days using the app
December 6, 2018

I have just installed the app one of my website and was very easy, I think will work very well.
thanks

italianluxurygroup.com.au
Australia
37 minutes using the app
August 27, 2018

Nice and very easy to handle.
Though I thought that all features were available for a trial period....they are not.

Dwa Hobby
Denmark
27 minutes using the app
January 30, 2022

Vi brugte den til at prøve pop up løsning, men fandt ud af vi havde behov for en anden løsning. Super service og god hjælp på chatten

Lidt Sundere
Denmark
4 days using the app
POWR.io replied January 30, 2022

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

March 11, 2021

I started to install it, but then too soon I received a popup to give my review... i couldn't finish the publishing. A pity as it started very smoothly

Your Place For Now
Belgium
8 minutes using the app
POWR.io replied March 11, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

March 11, 2026

SKIN RNI Shop
Canada
Almost 2 years using the app