Reviews (860)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in creating professional pop-ups that enhance user engagement. Its user-friendly interface and extensive customization options, including CSS styling, align well with branding needs. Features like the Email Editor are effective for collecting subscriptions and announcing events, though some suggest improvements. The app integrates smoothly with Shopify, supports various uses, and is backed by responsive customer support accessible via interactive chat.

September 10, 2024

Excellent customer service!

Niven Morgan
United States
Almost 3 years using the app
June 12, 2024

Hello all, I had a challenge with some script that was left behind when I changed my POWR Slider app. Irina supported me with this. She was very professional, timeous and and most of all she followed through from the beginning of the query till it was resolved. I do recommend the POWR app. I have 2 on my site at the moment and they are vital to the running of my site. The apps are also affordable.

Ripe Pickings
South Africa
About 4 years using the app
March 20, 2024

We are designers not techies yet are able to use this app and customize it in little time and with no expertise. It was easy to integrate with our Shopify site and works perfectly for our needs. The tech support is also simple to contact and very helpful in confirming that we did it correctly.

Sol Sister Sport
United States
Over 2 years using the app
POWR.io replied March 25, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

April 11, 2024

Quick support from Richcarde, the employee who solved my issue. I would have liked to know the problem so I could fix it myself later on, but at least I know the support crew is good!

Café Monark | Fridge
Canada
7 months using the app
POWR.io replied April 12, 2024

Our gratitude for you review, we're so happy to know that you're enjoying your experience with both the app and our support team!
If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at support@powr.io, we'd love to hear from you again🙂️

October 22, 2024

Works as promised.

Serendipity Seasonings
United States
5 days using the app
June 25, 2024

Very easy to deal with and solved my problem in minutes :) very happy

Drovers Saddlery
Australia
Over 4 years using the app
July 22, 2024

Very helpful (Richcarde) helped me fix the issue I was having very quickly.

Akozie Jewelry
United States
3 months using the app
August 15, 2024

Very quick & helpful representative!

blubellebaby
United States
Over 3 years using the app
June 24, 2024

Perfect support. Customer service is great, quick reply and great assistance! Thank you so much! Enjoying the app so far!

Che! Empanada
Japan
About 1 year using the app
April 15, 2024

Outstanding Customer service I love the app easy to work with . But I love the fact I can get an actual human to help me.

JetLife Vacations Travel Agency
United States
7 months using the app