Reviews (861)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in creating professional pop-ups that enhance user engagement. Its user-friendly interface and extensive customization options, including CSS styling, align well with branding needs. Features like the Email Editor are effective for collecting subscriptions and announcing events, though some suggest improvements. The app integrates smoothly with Shopify, supports various uses, and is backed by responsive customer support accessible via interactive chat.

October 28, 2023

The app just doesn't work, the popups are entirely dysfunctional and the app is unimaginably slow.

Brewffees
Israel
About 17 hours using the app
POWR.io replied October 30, 2023

Hi there,
Thanks for your feedback. It looks like you installed and uninstalled the app within less than 24hrs only.

Really sorry that you had such experience, please note ...

October 22, 2018

You'll want to use this app if you 1. Want to waste time 2. Waste money 3. Lose customers. This app broke my store had to rebuild from scratch THANKS FOR NOTHING!!!!

Sunny's Big Deal
United States
About 7 hours using the app
November 23, 2023

Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.

Vidorra
United States
About 3 hours using the app
POWR.io replied November 24, 2023

¡Hola!

Lamento mucho escuchar tu experiencia con la aplicación.

Por favor contáctenos directamente a support@powr.io detallando la dirección de correo electrónico vinculada a ...

January 21, 2021

This app doesn't integrate with Shopify Customers (the in built CRM of Shopify) so its rather pointless for the main use case of a newsletter sign-up form for capturing new customers...

PrettyTimely
United States
About 2 hours using the app
Edited February 3, 2019

I GOT >>SOLUTION<< TO THE PROBLEMS THIS APP CAUSES
DO NOT INSTALL THIS APP !!!!
It will damage your theme a lot.
I was lucky and found a way to fix the issue. I went to HOME>CUSTOMIZE THEME>*inside the Current Theme section click on >ACTIONS>EDIT CODE>*find the "theme.liquid" *click on Older versions and find a version which you can save and check if the problem is solved.
Powr needs to give ...

Micro Market
United States
About 2 hours using the app
March 2, 2020

The customer service team on this app are a joke! Firstly I did not approve the one-time purchase of 40 something USD, I was unknowingly charged and deleted the app immediately when I realised it wasn't going to need it. When I got a chance to check my Shopify bill, I reached out to the team. I was 3 days outside their refund window and they would not refund me for the purchase. JOKE.

VacancyMode
Australia
About 1 hour using the app
POWR.io replied March 2, 2020

Hello,

Thank you so much for bringing this to our attention. We do understand that mistakes can be made and that there may not have been an intention to purchase the plan. ...

January 14, 2019

Liked it at first but had to remove as it made my favicon disappear. Even after installing had to go back to theme code and delete to make favicon reappear.

Tumble Star
Australia
About 1 hour using the app
September 26, 2019

Basically useless unless you pay $10 a month. Wish I knew that before wasting my time with the free version. On the free version you can only make it trigger immediately when the site is opened.

Secretly Obvious
United States
About 1 hour using the app
POWR.io replied September 26, 2019

Thank you for taking the time to provide us with this feedback. We do allow you to give the app a try to see if it is a good fit before you purchase for $10 a month. I am ...

January 10, 2022

the App is really bad, it doesn't work. Design is nice but i cant have a look at the pop up on our homepage...

TinyGardens
Germany
36 minutes using the app
POWR.io replied January 10, 2022

Hi there,

We are very sorry to hear about your experience with our app.

Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer ...

January 18, 2022

Their charges are different on the Shopify app store as compared to original one. I would not installed the app if I knew about the charges.

Clinikally
India
34 minutes using the app
POWR.io replied January 18, 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the ...