Reviews (384)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and ease of use, particularly praising its customizable, professional-looking popups for promotions and email collection. The responsive customer service is frequently commended for effectively resolving issues. Its free version offers a substantial range of features, and its seamless integration with Shopify enhances website functionality, making it a valuable tool for improving business operations.

May 29, 2025

Luis was such a GREAT help and continued to help me when I just could not figure out what I was doing wrong. He was very patient and very KIND!

The Baby Fairy Shoppe
United States
Over 3 years using the app
June 18, 2025

The support I got from Arlyne was fantastic, reply was super fast & resolved my issue very quickly. Great customer service.....

SRC Adventure Moto
Australia
About 3 years using the app
March 31, 2025

Amazing support - an actual human helped me out. How cool is that? 100 stars go out to Mithsou and the rest of the support team.

Roots to Fruits Nursery
United States
About 3 years using the app
March 24, 2025

Honestly, this was the easiest app to use. I actually WISH other apps would take note on how to make an app user friendly when it comes to design. Super easy to make it look exactly how I like and enough templates on the free version that makes it worth it. Honestly fantastic service too, the person who helped me 'Mithsou' was great and even coded a part of my website for me to make the popup work with my theme. 5 stars.

The Wandering Bee
United Kingdom
About 3 hours using the app
April 28, 2025

It is an easy to use app for pop-up. Very prompt customer service as well. Too bad the pop-up doesn't have geolocation function yet. Wish they can impliment it in the future!

UNIQSO EU
Malaysia
22 minutes using the app
March 23, 2025

The support were very not helpful. My website required sensative information such as SSN numbers. They told emailed me saying that I couldnt do it. So I went to delete the forms that had the SSN fields, and boom banned from the forms. I got no refund, accused of continuing to make forms, even after I explained I never created I went to remove the other pages that had different forms with the same field, but they continued to threaten me and say I was lying.

Psalm 90
United States
9 minutes using the app
April 23, 2025

Super helpful thanks

Caprice & Co
Canada
Over 3 years using the app
November 20, 2024

I would definitely recommend this app for a simple way to create professional-looking pop-ups for the templated website structure in Shopify. The designs elements are easily manipulated, and if you're having a trouble with a feature, their online chat support is very responsive.

SOWsocks, LLC
United States
7 months using the app
Edited April 17, 2025

Had a great experience with Jamilya. She was very friendly and quick to resolve my issue. Would recommend.

Madamas - Antwerp
Belgium
2 months using the app
February 5, 2025

Mithsou had been a great support throughout our pop-up support related queries. Thank you so much for your assistance.

BMS Enterprises
Canada
Over 3 years using the app