Reviews (373)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and ease of use, particularly praising its customizable, professional-looking popups for promotions and email collection. The responsive customer service is frequently commended for effectively resolving issues. Its free version offers a substantial range of features, and its seamless integration with Shopify enhances website functionality, making it a valuable tool for improving business operations.

May 29, 2025

Luis was such a GREAT help and continued to help me when I just could not figure out what I was doing wrong. He was very patient and very KIND!

The Baby Fairy Shoppe
United States
Over 3 years using the app
June 18, 2025

The support I got from Arlyne was fantastic, reply was super fast & resolved my issue very quickly. Great customer service.....

SRC Adventure Moto
Australia
About 3 years using the app
March 31, 2025

Amazing support - an actual human helped me out. How cool is that? 100 stars go out to Mithsou and the rest of the support team.

Roots to Fruits Nursery
United States
About 3 years using the app
March 24, 2025

Honestly, this was the easiest app to use. I actually WISH other apps would take note on how to make an app user friendly when it comes to design. Super easy to make it look exactly how I like and enough templates on the free version that makes it worth it. Honestly fantastic service too, the person who helped me 'Mithsou' was great and even coded a part of my website for me to make the popup work with my theme. 5 stars.

The Wandering Bee
United Kingdom
About 3 hours using the app
April 28, 2025

It is an easy to use app for pop-up. Very prompt customer service as well. Too bad the pop-up doesn't have geolocation function yet. Wish they can impliment it in the future!

UNIQSO EU
Malaysia
22 minutes using the app
April 23, 2025

Super helpful thanks

Caprice & Co
Canada
Over 3 years using the app
March 23, 2025

The support were very not helpful. My website required sensative information such as SSN numbers. They told emailed me saying that I couldnt do it. So I went to delete the forms that had the SSN fields, and boom banned from the forms. I got no refund, accused of continuing to make forms, even after I explained I never created I went to remove the other pages that had different forms with the same field, but they continued to threaten me and say I was lying.

Psalm 90
United States
9 minutes using the app
November 20, 2024

I would definitely recommend this app for a simple way to create professional-looking pop-ups for the templated website structure in Shopify. The designs elements are easily manipulated, and if you're having a trouble with a feature, their online chat support is very responsive.

SOWsocks, LLC
United States
7 months using the app
Edited April 17, 2025

Had a great experience with Jamilya. She was very friendly and quick to resolve my issue. Would recommend.

Madamas - Antwerp
Belgium
2 months using the app
February 5, 2025

Mithsou had been a great support throughout our pop-up support related queries. Thank you so much for your assistance.

BMS Enterprises
Canada
Over 3 years using the app