The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Doesn't work and slowed website down. It's a shame as would of been a good app for the website, Will have to keep looking.
Apologies for the issues you faced. For some themes there is some customization required and a support email would have gotten your shop working perfectly within 24hrs. However, we do admit that we could do a better job of making that obvious.
Thanks for giving us a try!
I downloaded this app yesterday. since then we have been struggling. we told them that pre order is randomly showing on more products rather then only on the one we have tagged. also it is jumpy and the placement of product has become off after using it. their support is very slow and still not resolved. will be removing it and using some other would suggest you to stay away from this. it has too many bugs and too less support. not worth impacting your sales.
Hi there, and thank you for your feedback. We apologize for not getting to support you in good timing. We will be sure to take your review to the team and do what we can to improve our support and and system stability in the future.
Thank you for trying Pre-Order Alpha, and please don't hesitate to reach out if there is any way we can help in the future.
MULTIPLE ONLINE STORE
Your Pre-Order Alpha app system slow speed applying on my products. You need is more update speed it’s app system in.
Hello! and sorry for the slow speeds you experienced. We will take a look and make sure to improve our performance. Thank you for trying out our app! 🙏