Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (750)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for maintaining sales during inventory shortages by enabling pre-orders for out-of-stock items. It automates selling plans, reducing manual effort, and offers customizable preorder texts and button colors. The app integrates well with other systems, is easy to install, and is supported by a responsive customer support team that effectively resolves issues, enhancing its utility and reliability.

November 9, 2024

Exceptional service! The response time was impressively quick, and the entire process was handled with speed and efficiency. I'm genuinely pleased with the level of professionalism and promptness. Highly recommend for anyone looking for a reliable and fast service!

Gorij
United States
About 1 month using the app
October 25, 2024

I’ve been working on setting up the PreOrder Wolf app for my client shop and while the app itself has been a great addition to our store, I ran into a small issue. In addition to the "Pre-order" button, I was seeing a "Shop Now with Shop Pay" option as well. This was problematic because for certain products that are exclusively available for pre-order, I didn’t want the Shop Pay button to show up.

I reached out to the PreOrder Wolf support team, and from the start, I was impressed with how quick and responsive they were. Eva, who assisted me throughout this process, was not only professional but also very proactive in addressing my concerns. Within a short time, she had completely resolved the issue by removing the Shop Pay button from all of our pre-order products.

Eva made sure to keep me in the loop, even asking me to double-check the changes to ensure everything was working as expected. This attention to detail made me feel confident that my issue was being taken seriously, and I was pleased with how smoothly everything was handled.

Overall, I couldn’t be more satisfied with the level of support I received. Eva and the PreOrder Wolf team exceeded my expectations, resolving the issue quickly and ensuring a smooth user experience for our shop.

I highly recommend PreOrder Wolf for anyone looking to streamline pre-orders in their Shopify store. The app works wonderfully, and the support team is top-notch!

PIQUÉ Slow Jewellery
Italy
1 day using the app
October 15, 2024

I recently encountered an issue with the display of the product on our mobile site, where it wasn't showing correctly. I reached out to the support team and was immediately attended to by Eva.

Her response was prompt and thorough, as she first checked on her end and provided me with a screenshot confirming everything was fine. Despite that, she continued to engage with me to ensure that my concerns were fully addressed. After a bit of back and forth, she and her team identified the problem and resolved it swiftly.

The communication was clear and empathetic, making me feel valued as a customer. I am delighted to say that everything is now working perfectly. Thank you, Eva, for your excellent support!

Nighty-Night Beauty!
United Arab Emirates
27 days using the app
December 3, 2024

10/10 Support, super fast answers, super friendly & super helpful. Solved our issues to our complete satisfaction

alles-in-schwarz.de
Germany
6 days using the app
November 25, 2024

Excellent service! The staff was very welcoming and patient, the response time was very fast, and the entire process was handled quickly and efficiently. I was very pleased with their professionalism and timeliness.

TribesignsIT
United States
4 days using the app
October 31, 2024

I have been using it as a hobby shop for exciting times to come, and it works perfectly. Any questions were answered very quickly.

Jix Hobbies
South Africa
8 days using the app
September 30, 2024

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products.

Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

Gnomo®
Chile
About 1 month using the app
November 21, 2024

Quick support and very helpful :)

Coop Collective
Australia
3 months using the app
November 9, 2024

Eva was absolutely incredible when helping me with my issue!

She was very responsive, attentative, and resolved my problem very very quickly. Unbelivably good customer service!!

Kork
Australia
7 days using the app
December 6, 2024

I had a a bit of trouble getting the app to correctly load on to my store's theme. After contacting the support agent in the chat we were able to resolve the matter in no time. Good customer service is hard to come by and I greatly appreciate their efforts.

Purposeful Coloring Company
United States
About 1 hour using the app