Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (728)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for maintaining sales with preorders during stock shortages. It features a user-friendly interface, automatic display for out-of-stock items, and customizable preorder options. The installation is straightforward, and the customer support is responsive and helpful. Merchants recommend it for enhancing operational efficiency and customer satisfaction through effective preorder management.

September 30, 2024

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products.

Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

Gnomo®
Chile
About 1 month using the app
November 27, 2024

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow.

Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Stahlbühne
Germany
7 days using the app
October 15, 2024

I recently encountered an issue with the display of the product on our mobile site, where it wasn't showing correctly. I reached out to the support team and was immediately attended to by Eva.

Her response was prompt and thorough, as she first checked on her end and provided me with a screenshot confirming everything was fine. Despite that, she continued to engage with me to ensure that my concerns were fully addressed. After a bit of back and forth, she and her team identified the problem and resolved it swiftly.

The communication was clear and empathetic, making me feel valued as a customer. I am delighted to say that everything is now working perfectly. Thank you, Eva, for your excellent support!

Nighty-Night Beauty!
United Arab Emirates
27 days using the app
October 28, 2024

I recently interacted with the support team at PreOrder Wolf regarding an issue I was experiencing with the preorder button on my product page. After completing my setup with option B, I noticed that the preorder button was not appearing, which was quite concerning.

I reached out to their customer support, and I was greeted by Eva, who was incredibly professional and attentive. She responded promptly and reassured me that she would look into the issue right away. Within no time, Eva checked on the situation and informed me that the button had been fixed. She even provided a direct link to the product page, which was a fantastic touch!

When I checked the link she provided, I was thrilled to see that the preorder button was now displaying perfectly! It was such a relief, and it truly made my day.

The level of customer service I received from Eva was outstanding. She was not only quick to respond but also very friendly and helpful throughout the process. It’s clear that PreOrder Wolf values its customers and is committed to providing effective solutions.

I highly recommend PreOrder Wolf to anyone looking for a reliable preorder solution. Their support team, especially Eva, goes above and beyond to ensure a smooth experience. Thank you again, Eva, for your exceptional service!

minitmute.jp
Japan
5 days using the app
October 25, 2024

I’ve been working on setting up the PreOrder Wolf app for my client shop and while the app itself has been a great addition to our store, I ran into a small issue. In addition to the "Pre-order" button, I was seeing a "Shop Now with Shop Pay" option as well. This was problematic because for certain products that are exclusively available for pre-order, I didn’t want the Shop Pay button to show up.

I reached out to the PreOrder Wolf support team, and from the start, I was impressed with how quick and responsive they were. Eva, who assisted me throughout this process, was not only professional but also very proactive in addressing my concerns. Within a short time, she had completely resolved the issue by removing the Shop Pay button from all of our pre-order products.

Eva made sure to keep me in the loop, even asking me to double-check the changes to ensure everything was working as expected. This attention to detail made me feel confident that my issue was being taken seriously, and I was pleased with how smoothly everything was handled.

Overall, I couldn’t be more satisfied with the level of support I received. Eva and the PreOrder Wolf team exceeded my expectations, resolving the issue quickly and ensuring a smooth user experience for our shop.

I highly recommend PreOrder Wolf for anyone looking to streamline pre-orders in their Shopify store. The app works wonderfully, and the support team is top-notch!

PIQUÉ Slow Jewellery
Italy
1 day using the app
November 4, 2024

I recently installed the PreOrder Wolf app to set up preorders on my online shop, but at first, I couldn’t see any “Pre-order” label on the test product I created. I reached out to support for help, and Eva responded quickly. She informed me that I hadn’t enabled the app extension needed for the preorder button to display.

To make it easy, Eva included a helpful screen recording that guided me through the activation steps, which I appreciated. After following her instructions, I checked my store and saw that the preorder function was working perfectly!

Eva’s quick response and clear instructions saved me a lot of time and hassle. It was great to have such attentive support, and I’m thrilled to see the app doing exactly what I need. Highly recommend PreOrder Wolf for anyone who needs a straightforward preorder solution backed by excellent customer support.

Ochahlii Mineralshop
Belgium
2 days using the app
September 25, 2024

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Farm Aid
United States
19 days using the app
October 5, 2024

I reached out to the PreOrder Wolf team because the pre-order button wasn’t showing up on my website. My customers were only seeing the “Buy it Now” button instead, which was causing confusion when it came to pre-order items. I sent a quick message to support, and within no time, Eva from the support team responded.

After investigating the issue, Eva promptly fixed the problem and kept me updated throughout. There was a minor hiccup when the button still didn’t display correctly the first time, but Eva reassured me and worked quickly to resolve it. Within a short time, the pre-order button was back up and running!

I appreciate Eva’s quick responses and dedication to ensuring that everything was functioning smoothly on my site. Her professionalism and clear communication made the whole process stress-free, and I’m confident that my store is in good hands with the PreOrder Wolf team.

Yon Bon Lavi
Egypt
2 days using the app
August 28, 2024

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted.

Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief!

What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly.

The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner.

Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way.

Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Metal Art Dezigns
South Africa
7 days using the app
September 12, 2024

I recently had an issue where I hadn’t enabled the app extension in my store, which was causing some confusion. After reaching out to support, I was immediately impressed by how quickly Eva responded. Not only did she provide a swift and clear solution, but she also included a helpful screen recording to show exactly how to enable the app.

Her guidance worked perfectly, and within minutes, the issue was completely resolved. Eva’s attention to detail and proactive support made the whole experience hassle-free, and I appreciate the effort she put in to ensure everything was working as expected.

The app itself has been a fantastic addition to my store, and with such an amazing support team behind it, I can confidently recommend it to anyone looking to enhance their store functionality.

Saucy Pups
Ireland
6 days using the app