Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (675)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling pre-orders on out-of-stock items, maintaining sales during inventory shortages. It's praised for its easy integration and "set it and forget it" feature that automatically updates product statuses, simplifying inventory management. The responsive customer support, especially from a support member named Eva, is frequently highlighted for quick issue resolution, enhancing the user experience.

October 11, 2024

I had an issue with discount codes not working on my pre-order products, and there was some unwanted text showing under the pre-order button on our site. I reached out to the PreOrder Wolf support team, and Eva quickly responded, ensuring that the policy text was removed and the discount codes were working properly across both of our websites.

Her attention to detail and proactive communication made the whole process seamless. Everything is functioning perfectly now, and I couldn’t be happier with the support I received. Highly recommend!

Otakukulture
India
October 5, 2024

I reached out to the PreOrder Wolf team because the pre-order button wasn’t showing up on my website. My customers were only seeing the “Buy it Now” button instead, which was causing confusion when it came to pre-order items. I sent a quick message to support, and within no time, Eva from the support team responded.

After investigating the issue, Eva promptly fixed the problem and kept me updated throughout. There was a minor hiccup when the button still didn’t display correctly the first time, but Eva reassured me and worked quickly to resolve it. Within a short time, the pre-order button was back up and running!

I appreciate Eva’s quick responses and dedication to ensuring that everything was functioning smoothly on my site. Her professionalism and clear communication made the whole process stress-free, and I’m confident that my store is in good hands with the PreOrder Wolf team.

Yon Bon Lavi
Egypt
2 days using the app
September 30, 2024

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products.

Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

Gnomo®
Chile
7 days using the app
September 25, 2024

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Farm Aid
United States
19 days using the app
September 23, 2024

Great app. Easy installation. Does exactly what it's supposed to do ;)
The support from the developers is especially fantastic. Extremely fast, friendly, and solution-oriented.
Thank you very much. Highly recommended!

LUKE
Switzerland
6 days using the app
September 17, 2024

Really want to like using this app but struggling to get ahold of someone to help with an onboarding issue that permanently made my inventory count hidden even after uninstalling, also you can't click all of your products at once when onboarding

African Caribbean Seafood Market
United States
About 1 hour using the app
September 12, 2024

I recently had an issue where I hadn’t enabled the app extension in my store, which was causing some confusion. After reaching out to support, I was immediately impressed by how quickly Eva responded. Not only did she provide a swift and clear solution, but she also included a helpful screen recording to show exactly how to enable the app.

Her guidance worked perfectly, and within minutes, the issue was completely resolved. Eva’s attention to detail and proactive support made the whole experience hassle-free, and I appreciate the effort she put in to ensure everything was working as expected.

The app itself has been a fantastic addition to my store, and with such an amazing support team behind it, I can confidently recommend it to anyone looking to enhance their store functionality.

Saucy Pups
Ireland
6 days using the app
September 4, 2024

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up.I have a brick and mortar where I need relatively quick responses and I do not get.

Will be DELETING this app and moving to another alternative

Yudih Tverlin
United Kingdom
August 28, 2024

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted.

Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief!

What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly.

The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner.

Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way.

Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Metal Art Dezigns
South Africa
7 days using the app
August 13, 2024

Great being able to offer this to our customers. However we’re seeing a lot of glitches in the system.
Our specific items we set for pre order, that are in stock are being ordered as a Pre Order rather than just a regular order
TERRIBLE communication
I have a brick and mortar where I need relatively quick responses and I do not get.

Will be DELETING this app and moving to another alternative

Lash Studio San Jose
United States
4 months using the app