Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 12, 2024

Online chat was not helpful, although I have an account and my email is linked to it, they needed owner to retrieve a code, owner was not available, so I wasted 45 minutes and got nowhere. Later that week I replied to a follow up email and told them what the issue was, it was resolved straight away. If it was this simple, I am not sure why after 45 minutes in a chat the same outcome was not ...

INSITE MIND
Australia
Over 4 years using the app
Website on Demand Studio, LLC replied November 14, 2024

Hi INSITE MIND and team!

Thank you for your feedback, and we’re glad we could resolve your issue via email! We’ve reached out through your original ticket to clarify further ...

February 26, 2025

Pretty buggy to set up. Functionally seems to work to change button to pre-order when inventory runs out, but setting up styles is a mess.

Canada is Not For Sale™
Canada
About 19 hours using the app
Website on Demand Studio, LLC replied February 28, 2025

Hi Canada is Not For Sale™ and team!

Thanks for your feedback! We’re sorry to hear you had trouble setting up the styles. We couldn’t find any support tickets from you, but ...

March 26, 2024

The installation was easy but I have just started using it.

BlendzFresh
United States
About 2 months using the app
Website on Demand Studio, LLC replied April 1, 2024

Thank you for the review BlendzFresh!

What particular feature of the app did you like? Is there anything that needs improvement? Your feedback is of utmost value to us and we ...

June 17, 2024

I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.

gigawattgame
Netherlands
About 1 hour using the app
Website on Demand Studio, LLC replied June 19, 2024

Hi gigawattgame and team,

We appreciate your feedback and I'm sorry to hear that you were forced to leave a review. I reached out to you through your Instagram page to offer ...

June 30, 2024

m

www.cmpapparel.store
United States
5 months using the app
Website on Demand Studio, LLC replied July 2, 2024

Hi team!

Can you tell us more about your experience? Do you have questions or need any help setting the app up on your store? You can reach out to our support team by ...

September 18, 2024

eeed

42KM
India
About 3 hours using the app
Edited August 23, 2021

So far I haven't experienced anything bad with the app. It enables us to take the cap off our sales and take in as many orders as possible. Only downside is that it doesn't integrate well with certain themes. We use the "Venture" theme and if customers order the product on the home page, they won't be aware that their product is on pre-order when checking out. Also waiting for integration with ...

MIZIZI
United States
Almost 6 years using the app
Edited March 7, 2019

I needed an easy way to set up my pre order items manually or based on condition, with no impact on the checkout or payment process.
If you have this kind of requirements, go for this app, you won't be disappointed.
On top of this, the support team is great : always fast to answer and helpful. They even adjusted the app for my specific case for free.

UPDATE : There is no way to translate the 'Pre ...

Judith & Charles
Canada
Almost 5 years using the app
March 27, 2024

nice flow and easy to use for

Nuqy
United Arab Emirates
30 minutes using the app
Website on Demand Studio, LLC replied April 1, 2024

Hi there Nuqy team!

We appreciate your feedback! Is there anything you would like to share such as things that you think can be improved? Any insights you could share would ...

Edited January 27, 2021

It's a fine app, but could benefit from added features and live support. Trust me, you do not want to have your pre-order messages vanish and now you customers have no idea when to expect a product that'll be out 4 months from now. Not fun. Live support + some added quality-of-life improvements or customization options and this app could become a 5 star app.

Sanshee
United States
Almost 3 years using the app