Reviews (1,434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing sales through efficient pre-order management when inventory is low. They appreciate its ease of setup, navigability, and customization options tailored to specific business needs. The app is recognized for its reliable and fast performance across different stores. Exceptional customer support, including quick, helpful responses and personalized assistance like video tutorials, is frequently highlighted, with special commendations for support team member Alina.
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good app :) - you should be able to select one product and click to add all sizes to preorder instead of having to go into each size though! and sometimes there is issues with using this app while running promotional codes and the codes not working with the app
Hi there OnceWas team!
Thank you for your detailed feedback about our app. Can you tell us more about the issues you've encountered? You can also reach out to us by clicking on the chat widget within the app. We are eager to help you out and to ensure that everything is working on your store.
We hope to hear from you soon!
This works very well!
Hey there for WaitForMe team!
Thank you for leaving a review! We aim to provide the best experience to all our merchants and would love to understand how we can improve. Is there anything we can do to make our app better suit your store's needs?
We hope to hear from you soon!
The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!
Hey there BabyRest and team!
Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.
In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.
We look forward to hearing from you!
easy to use
Hi 08sircus,
Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app.
I hope to hear from you soon!
Es una aplicacion muy intuitiva que ademas cuenta con un video tutorial que te explica como hacer tu primera preventa.
quisiera tener mas informacion sobre las opciones personalizadas
Hi there Sr ajolote and team!
Thank you so much for taking the time to leave us a review. We appreciate your support.
Regarding your question about custom options, please feel free to reach out to us by clicking on the chat widget within the app. Our team is always available to help!
Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen
Hi alliwant team!
Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.
We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!
The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.
Hi CJade Online Pet & Equine!
Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.
If you have any other questions or concerns, please feel free to reach out. We're here to help!
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Hi team!
Thank you for taking the time to leave us a review! Could you tell us more about the you experience you had while using our app? Your feedback is very important to us and we are always eager to find ways to improve our app.
We hope to hear from you soon!
The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.
Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!
Feel free to reach out if there is anything else we can do for you. Cheers!