Reviews (1,458)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.
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This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long.
We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support.
Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!
Hey there CLHEI team!
Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup.
Thanks for choosing our app, and we’re here if you need anything!
Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.
Hey Luxe Barbeque Company and team!
Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the experience you had with our app.
Please feel free to reach out to us if you need help with anything. Thank you for choosing Pre-Order Now!
Been using it for years. Great app does what it says on the tin!
Really good customer support as well - although only ever needed it once!
Hey Stylus Groove and team!
Thank you so much for your continued support for our app, we really appreciate it.
If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!
They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.
Hi FEERICHELU team!
Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day.
If you need help with anything else, you know where to reach us!
Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!
Hey Ikos Home Pty Ltd and team!
Thank you so much for your heartfelt feedback, we really appreciate it. Roel had a great time helping you our, he'll surely be glad to see this review.
If you need help with anything else, you know where to reach us!
yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
App support was quick and helpful
Hey there Astropad and team!
We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support.
If you need help with anything else, you know where to reach us!
Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!
Hey there Banglez team!
Thank you so much for your wonderful and detailed review! We're excited to hear that Alina was able to help you out. Our goal here is to ensure that you get the support you need, when you need it and we're glad you find our support team helpful.
If you need anything else, you know where to reach us. Thank you for choosing Pre-Order Now!
Customer service was fast, friendly and exceeded my expectations
Hi there The Afro Ninjas and team!
Thank you so much for your kind review! Our support team appreciates your feedback and support.
If you need help with anything else, you know where to reach us!