Reviews (1,509)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 15, 2024

This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long.

We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support.

Thanks for ...

CLHEI
United States
Over 5 years using the app
Website on Demand Studio, LLC replied November 18, 2024

Hey there CLHEI team!

Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the ...

January 19, 2025

Great Customer service.
I had an issue with images not showing properly.
It was solved quickly and professionally.
Love it!

Fiik Skateboards Australia
Australia
About 5 years using the app
Website on Demand Studio, LLC replied January 22, 2025

Hi there Fiik Skateboards Australia and team!

Thank you for taking the time to leave us a review! We're glad that our team was able to help out and assist you quickly.

If you ...

December 19, 2024

Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!

Angie Watts
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied December 26, 2024

Hey there Angie Watts and team!

Thank you for your wonderful feedback! We’re so glad to hear that Roel provided top-notch support and ensured everything was resolved for you. ...

November 8, 2024

Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.

Luxe Barbeque Company
Canada
About 4 years using the app
Website on Demand Studio, LLC replied November 11, 2024

Hey Luxe Barbeque Company and team!

Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the ...

December 2, 2024

Such a great app that has helped me generate £000's in revenue from pre-ordered items. The customer service is excellent -super quick, helpful and responsive!

Natal Active
United Kingdom
Over 4 years using the app
Website on Demand Studio, LLC replied December 3, 2024

Hi there Natal Active team!

Thank you for sharing your experience! It’s amazing to hear about the positive impact on your revenue. Our team takes great pride in providing ...

February 21, 2025

Alina was super helpful, friendly, and quick to respond.

GOLF CAR RANCH
United States
Over 3 years using the app
Website on Demand Studio, LLC replied February 24, 2025

Hey GOLF CAR RANCH and team!

Thank you for your kind words! We're thrilled to hear that Alina provided you with helpful and fast support. We'll be sure to share your ...

December 19, 2024

Amazing app! Great customer service - issues get resolved within few minutes.

Lofra Cookers
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied December 26, 2024

Hi Lofra Cookers and team!

Thank you for your fantastic review! We’re delighted to know that you’ve had such a smooth experience with our customer service.

If you need help ...

November 20, 2024

This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!

Togethxr
United States
About 1 year using the app
Website on Demand Studio, LLC replied November 22, 2024

Hi there Togethxr team!

Thank you for your kind words! It’s great to hear the app has made such a positive impact on your operations. We’re here to support you as your ...

January 22, 2025

Great app. I'm very satisfied with the support, as they quickly resolve any issues.

VARTIX
Japan
About 1 year using the app
Website on Demand Studio, LLC replied January 23, 2025

Hey there VARTIX team!

Thank you so much for your kind feedback! We appreciate your support and are glad that our support team was able to help you out.

If you need help with ...

December 1, 2024

Thank you very much! quick response was a great help to me!

スパルコ専門店アウティスタ
Japan
Over 2 years using the app
Website on Demand Studio, LLC replied December 3, 2024

Hi team!

Thank you for your kind words! We’re so glad that our team was able to assist you quickly.

If you ever need help again, you know where to reach us!