Reviews (1,421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective pre-order management, particularly for out-of-stock or high-demand items. It features customizable pre-order options and is noted for its easy installation and functionality. The trial period is appreciated for demonstrating the app's value without immediate commitment. Performance is described as reliable, and customer support is highlighted as responsive, with specific praise for team members like Alina, Sunny, and Zach. Support also includes personalized assistance such as video tutorials and coding help.
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I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.
Hi Mike Chasteen Jr. Apparel!
Thank you for recognizing our team's efforts. It was a pleasure to help you out!
If you need help with anything else, you know where to reach us!
"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."
Hey there MAISON&GRACE PUBLISHING and team!
Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.
If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!
Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)
Hey there Catherine Deane UK and team!
Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets recognized for his efforts.
If you need help with anything else, you know where to reach us!
Great app to ensure you dont miss a sale.
Quick responses from the team to get any minor issues sorted.
Hey there Hepburn Hardware - Wholesale and team!
We're glad that you liked our app! Thank you so much for taking the time to leave us a review. The support team will surely be hyped to see this!
If you need help with anything else, you know where to reach us!
Easy to use and I love the new updated features.
Hey there Gloria's Shito and team!
Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.
If you need any help, please feel free to reach out to us!
This works for me as a small business! Easy to use !!
Hi there Lotus Lyfestyle and team!
Thank you so much for leaving a review! We're glad that you had a great experience using our app.
If you have questions or need any help, please don't hesitate to reach out to us!
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments.
(Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.)
With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them).
However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away.
She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team!
Thank you so much for sharing your experience with us! This detailed review helps us a lot.
Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues.
If you need help with anything else, you know where to reach us!
This is a great app that has helped grow sales through pre-orders. The support team are quick, efficient and super helpful. Would recommend!
Hi Laing Home and team!
We value your business and we are very thankful that you took time to leave us a review! Our team works hard to ensure that you get the support that you need, when you need it. Your recommendation is highly appreciated!
If you need our help again, you know where to reach us!
Their support system is A1 love them & app is not comparable to others!
Hi Lashesbylelly and team!
Thank you so much for your sparkling review! It makes us happy to know that you had a great experience with our support team and enjoyed using our app. We look forward to a fruitful partnership with you and your team!
If you need any help, please don't hesitate to reach out to us.
This is a great app! It functions well, is easy to install/remove, and the customer service is SUPER helpful. James answered my question within 2 minutes of submitting it, at a really random hour in the night. Thank you!
Hi there, DEOS team!
James works diligently to provide quick yet accurate responses to merchants, and we’re thrilled he could assist you effectively! Our extended coverage ensures we can offer real-time support whenever needed. We appreciate your kind feedback.
If there’s anything else we can assist you with, please let us know. Cheers!