Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited December 3, 2023

After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.

The Bee Store
Australia
About 2 months using the app
Website on Demand Studio, LLC replied November 24, 2023

Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed.

Hannes Bez | Director of Customer Experience

July 23, 2024

Muy facil!

Doslobos
Chile
11 days using the app
Website on Demand Studio, LLC replied July 25, 2024

Hi Doslobos team!

We're glad to hear that you had an effortless experience using our app! Thank you so much for sharing your feedback, this helps us a lot.

If you need any help, please feel free to reach out to us!

February 19, 2024

Amazing app for pre-orders!

Customer service was super friendly and helpful as well

True American
United States
2 months using the app
Website on Demand Studio, LLC replied February 21, 2024

Hi there True American team!

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.

If you ever need further assistance, please don't hesitate to reach out!

February 13, 2024

Excellent customer service!

happyjagabee store
Japan
Over 5 years using the app
Website on Demand Studio, LLC replied February 15, 2024

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

December 27, 2023

Seems easy to use, looking forward to the 14 day trial run.

Thanks,
-Ollie

Ollie Innovations LLC
United States
19 days using the app
Website on Demand Studio, LLC replied January 3, 2024

Thank you for choosing Pre-Order Now Ollie Innovations LLC!

We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs.

If you need help with anything, please let us know! Our team will get back to you as quickly as we can.

January 8, 2024

i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems

Salted Co. Fancy Cocktail Nuts
Canada
22 days using the app
Website on Demand Studio, LLC replied January 10, 2024

Hey, Salted Co. Fancy Cocktail Nuts and Team!

Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.

If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!

April 9, 2024

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

BrunetteSkin
United States
10 days using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi there BrunetteSkin and team!

Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done.

If you need help with anything else, you know where to reach us!

January 24, 2024

I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!

Colorway Arts
United States
13 days using the app
Website on Demand Studio, LLC replied January 26, 2024

Hey there Colorway Arts and team!

Thank you for your wonderful feedback! Your review made our day!

Please don't hesitate to reach out if you need our assistance.

August 30, 2024

so helpful

Belty
Egypt
2 minutes using the app
Website on Demand Studio, LLC replied September 2, 2024

Hi Belty team!

Thank you so much for sharing your experience with our app! We're glad that you find it helpful for your store. We will do our best to ensure a hassle-free experience using our app.

If you need any help or have questions, please feel free to reach out to us!

May 20, 2024

I haven't used it much but so far so good. Just testing it out.

Baysick Essentials
United States
About 12 hours using the app
Website on Demand Studio, LLC replied May 22, 2024

Hey there Baysick Essentials and team!

Thank you for the 5-star review! We appreciate your partnership and support.

If ever you need any help, please don't hesitate to reach out to us! Cheers!