Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

February 12, 2024

awesome

Simpson Collective
United States
44 minutes using the app
Website on Demand Studio, LLC replied February 14, 2024

Hey there Simpson Collective!

It's an awesome day all thanks to your wonderful review! Thank you for your support for our app.

If you have any questions or need any help, please feel free to reach out to us!

June 16, 2023

Aman was SO helpful when we needed support! He fixed our issue in minutes and saved us so much troubleshooting time. Very impressed! This app is amazing!

Brutalitees
New Zealand
Over 4 years using the app
Website on Demand Studio, LLC replied June 16, 2023

Hello to our friends at Brutalitees

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 5, 2024

good

UNORTHODOX
Hong Kong SAR
25 minutes using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi UNORTHODOX team!

Thank you for your kind words! I'm thrilled to hear that you're enjoying our app. If anything comes up and you need our assistance, please don't hesitate to reach out!

May 11, 2023

Had an issue with getting it to work with my theme, and they were on it in minutes. Upgrading now to unleash this great app on all of my inventory to keep the sales coming. Thank you guys!!

Dirty Mids
United States
5 months using the app
Website on Demand Studio, LLC replied May 15, 2023

Hello to our friends at Dirty Mids

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

October 1, 2023

Roel helped a lot & fixed my problem in less than 10 mins! Thank you

Face by Dallas Lash God
United States
6 months using the app
Website on Demand Studio, LLC replied October 2, 2023

Hi there Face by Dallas Lash God,

We appreciate you leaving us this 5-star review. It is great that Roel was able to quickly assist you and fix what you needed. Don't hesitate to reach out anytime you need us!

The PreOrder Now support team

August 1, 2023

Josh was incredibly helpful and fast. I had a small issue with my button not working and it was fixed so quickly!

Little Fire Faith
United States
7 months using the app
Website on Demand Studio, LLC replied August 3, 2023

Hello Little Fire Faith,

Thank you so much for your positive review. We are glad that Josh could quickly help you to fix the button you needed for your store. It is great that Pre-Order now can help you with your store needs.

Stephanie and the Customer Support Team

May 23, 2023

Amazing app! I had a little issue with the pre-order badge disappearing on my theme, and Josh was so helpful in quickly getting it fixed up. I recently upgraded to the premium edition of the app and find it amazing seeing my store opposite a lot of pre-orders.

Avelina De Moray
Australia
6 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Avelina De Moray

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 27, 2023

great app works well, i had a little issue with the mixed cart warning, but they fixed it up right away. thanks

CRAFT2U
Australia
3 months using the app
Website on Demand Studio, LLC replied July 28, 2023

Greetings CRAFT2U,

Thank you for your glowing review. It is great that you reached out to customer support and we were able to assist you quickly with the mixed cart warning. Do not hesitate to reach out to us at anytime.

Stephanie & the Customer Support Team

May 1, 2023

I had a great experience with Nicoz. He was very prompt in responding to all of my issues and provided excellent support throughout the process. I truly appreciate all his help and would highly recommend his services to anyone looking for reliable and efficient support.

Hola Monday
Colombia
3 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Hola Monday

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 1, 2024

good

Deepshade Paris
France
10 minutes using the app
Website on Demand Studio, LLC replied April 2, 2024

We're glad that you're having a great time using our app Deepshade Paris and team! Thank you for taking the time to leave us a review!