Reviews (1,466)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 2, 2021

Very easy to use! Exactly the app I needed to start launching my business. Will be interested to see what the paid version offers!

Charlies Shadow
United States
11 days using the app
Website on Demand Studio, LLC replied February 3, 2021

Hello friends at Charlies Shadow

We appreciate the kudos! Thank you for leaving us this great review!

-Melissa & The Pre-order Now Support Team

January 20, 2023

Excellent app and excellent support. Super easy to use and works as expected. Couldn't be happier! Koshayoga.co

Kosha Yoga Co.
India
11 days using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at Kosha Yoga Co.

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited May 29, 2019

We uploaded the app for Pre-Sales and so far have successfully managed to take pre-sales and capture payments. We had one small issue trying to connect it, we lodged an email for support and they came back to us right away and problem was solved. VERY HAPPY!

Haakaa.me
United Arab Emirates
10 days using the app
February 1, 2023

Nicoz was a great help in fixing our problem quickly and within 24 hours. This app is amazing and super helpful for our business.

CENDRÉ
Australia
10 days using the app
Website on Demand Studio, LLC replied February 2, 2023

Hello to our friends at CENDRÉ

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 15, 2023

Very helpful customer support. After a chat they immediately hopped on a google meet with me to solve all problems. Great team!

PosiVino
Netherlands
10 days using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at PosiVino

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

March 13, 2023

Great support! Got on a call with Aman and he sorted everything out for me with no complications. Thanks guys

Retro Chip
Spain
9 days using the app
Website on Demand Studio, LLC replied March 14, 2023

Hello to our friends at Retro Chip

Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 20, 2020

It's been 2days of using Pre-order now app to, and it's really adding to the sales and great customer support.

Propeller Hospitality
Australia
9 days using the app
Website on Demand Studio, LLC replied July 20, 2020

Hello, friends from Propeller Hospitality!

Thank you so much for the great review! Glad you are finding the app helpful and that it is working well for you all. Thanks for the kudos on our customer support :) Here's to Propeller Hospitality being a big hit in e-commerce!

-Melissa & The Preorder-Now Support Team

Edited July 9, 2020

Amazing app. Like it has everything you need for an app awaiting launch. I will update if their is something I find wrong with it. And also I am only using the free version, can someone please tell me whether the pre-order email credits can be purchased to send emails without a package?

iBeam
Italy
9 days using the app
Website on Demand Studio, LLC replied July 9, 2020

Hello! This is Sean, the Customer Success Manager with Pre Order Now!

REALLY appreciate your great review of our app. In regards to your question - our support team is emailing you now directly to answer it. Reply to them with any other questions. Cool? Thanks again!

We're always here to help! :)
Sean & The Pre Order Now Support Team

May 7, 2021

This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!

THQ2021
Canada
9 days using the app
Website on Demand Studio, LLC replied May 8, 2021

Hello friends at THQ2021

Thank you for leaving this great review! We are happy we could assist you! :-)

-Melissa & The Pre-order Now Support Team

June 10, 2019

This is an awesome app for pre orders this is the best of all of them so far, very easy to understand and awesome customer service!

EmporioLanning
United States
9 days using the app