Reviews (1,466)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

May 26, 2023

Thank you so much for your help. I reached out for help and did not have to wait long. My issue was resolved.

Mom Life and Co
United States
8 days using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Mom Life and Co

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 1, 2024

increible servicio de post venta!

Mamá Porqué
Chile
About 2 hours using the app
Website on Demand Studio, LLC replied April 3, 2024

Hey there Mamá Porqué and team!

I'm glad that you received the support you needed. If anything else comes up, please don't hesitate to reach out!

September 28, 2020

This App works great and makes my pre-selling process so much easier.
Most important feature for me is the "cart label" and the "mixed cart warning popup". The customer service is very fast and helps perfectly. Thanks a lot.

Herzlack
Germany
8 days using the app
Website on Demand Studio, LLC replied September 29, 2020

Hello friends at Herzlack

Thank you for leaving us this great review! We are extremely happy that you love the app and we are glad that our customer service reps were able to help :-) We appreciate the kudos!

Melissa & The Pre-order Now Support Team

Edited November 30, 2019

** EDITED **

The staff reached out to me and got my issue resolved. Thanks for making it right. They went above and beyond to fix the issue.

GLDBAGS
United States
8 days using the app
Website on Demand Studio, LLC replied November 21, 2019

Hi there,

It looks like you just reached out to our support staff last night. We'd be more than happy to help get Pre-order Now working on your site. Please respond to our support staff's email or contact us again at support@websiteondemand.ca. Again - we'll be more than happy to help.

May 28, 2019

awesome app very helpful makes pre order so much easier , definalty happy with it . will use again for sure

RAINGER CLOTHING
Australia
8 days using the app
March 19, 2022

Great customer service! Promptly resolved my issues and the site's looking great. There was a small issue implementing what I wanted and they took care of it right away.

Grumpy Ginger
United States
8 days using the app
Website on Demand Studio, LLC replied March 22, 2022

Hello to our friends at Grumpy Ginger

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 15, 2023

It was a great experience. Took the time to walk me through the steps to get me set up. Fantastic!

Primis Imports
United States
7 days using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at Primis Imports

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 12, 2021

Used this app to add a pre-order button on one of products. It was extremely easy/simple unlike other apps.

AVANTI
United Kingdom
7 days using the app
Website on Demand Studio, LLC replied September 14, 2021

Woot! It's pizza time in the Pre Order Now office!
Glad our app serves its purpose in your store.

Thank you so much. If you ever encounter any issues, email us at
support@websiteondemand.ca
Or schedule a call:
https://calendly.com/wod-support/call-with-wod

Cheers!
-- Chud and Preorder Now Support Team

February 17, 2018

Exactly the app I've been looking for

Meks Boutique
United States
7 days using the app
September 18, 2018

Great customer service, great app! They went above and beyond making sure all problems were resolved in a timely manner.

ChairCoverFactory
United States
7 days using the app