Reviews (1,466)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited April 24, 2020

This app solves so many of our problems! Our customers used to miss the pre-order dates on our website (especially if they were on mobile). With this app, customers are now informed of preorder/backorder dates in several areas of the website: a pre-order button, a message above the button, a pre-order badge, a cart message AND a follow-up email after their order. It's hard to imagine a customer missing the message now! Plus, the team helped me with several aesthetic fixes within hours of my requests—one of the most helpful app support teams I've worked with.

Strolleria
United States
3 days using the app
April 27, 2020

i really like this app to increase my sell and offer pre-orders. a little hard to understand at first.

FITwear Co.
United States
3 days using the app
June 19, 2020

I like it. Easy to install, set up and understand.

Elegant Scent Candle Co LLC
United States
3 days using the app
Website on Demand Studio, LLC replied June 23, 2020

Excellent! Let us know if you encounter any trouble/issues -- which I doubt 😇

July 8, 2019

Very good app. I will always recommend to any shopify seller who wants to implement pre-order. Thanks

Klutz Enterprises
Canada
3 days using the app
May 10, 2023

Great customer service! The app is great too! Like all of the features that you'll need for your pre-order needs are in here already. Thanks Josh for the help with the site

Park Access Sandbox
Philippines
3 days using the app
Website on Demand Studio, LLC replied May 10, 2023

Hello to our friends at Park Access Sandbox

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 16, 2020

Still learning and it’s nice to have the information, customer service is better when you give them information before hand.

COCOGLAMOURMA BOUTIQUE
United States
2 days using the app
June 28, 2017

A great Ap, simple to set up, simple to use. Had one slight issue setting up (with our theme, not the Ap itself) but the quick & freindly technical support we received sorted it out in no time.

Catch Surf Uk
United Kingdom
2 days using the app
May 31, 2023

I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!

Blind Bear Outdoors
United States
2 days using the app
Website on Demand Studio, LLC replied June 1, 2023

Hello to our friends at Blind Bear Outdoors

Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 13, 2023

Great app and great customer service. Would definitely recommend to enable pre-orders on your site.

DuroMax Power Equipment
United States
2 days using the app
Website on Demand Studio, LLC replied September 15, 2023

Greetings to you DuroMax Power Equipment,

We appreciate you taking time to write this 5-star review! We strive to assist our merchants in any way that we can and we are happy that you used our customer support service to assist you with your app. Thank you for using PreOrder Now for your store needs!

Stephanie and the Customer Support Team

March 17, 2020

I installed and tried every single preorder app on Shopify's app store and this one is the best. The App is amazing, it has all the features and customer service is the best. The other apps didn't work and their customer service was absolutely terrible. Apparently I have a tricky or new theme "Atlantic" and none of the services worked out of the box with it. Pre-order now also had several tricky issues but they were quick to resolve it and customized it to work with my theme.
They solved every issue and even one I didn't even mention yet. Boom done, perfect. Meanwhile every other apps customer service was like ummm here's a useless link to waste your time, oh that didn't work umm uggg, choke.... Thank you Pre-oder Now for saving my business launch.

okoliving
United States
2 days using the app