Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

May 18, 2023

very useful app, i am using it for my pre launch campaign. Customer service is impressively quick to respond and resolve any problems. Thanks to Amandeep for fixing the glitch with the store

Returnabl
United Kingdom
9 months using the app
Website on Demand Studio, LLC replied May 19, 2023

Hello to our friends at Returnabl

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 1, 2023

Aman was very helpful and he fixed the problem within a few minutes. I was having issues with my checkout option on my website and through his help, the issue was fixed and resolved immediately. I am grateful for his help.

Blaque Etiquette Apparel Company
United States
5 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Blaque Etiquette Apparel Company

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 10, 2023

Works great, had a small problem with one of the product photos moving when the function was enabled, but contacted live chat support and they fixed it within minutes.

fuwaffy
United States
2 months using the app
Website on Demand Studio, LLC replied May 11, 2023

Hello to our friends at fuwaffy

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 30, 2023

Adding his app has made selling, sorting, and shipping preorders much easier! Excellent customer service from @Josh tonight fixing a glitch with our Shopify theme! Thank you.

Bayou Blanks
United States
7 months using the app
Website on Demand Studio, LLC replied June 30, 2023

Hi Bayou Blanks,

Thanks for the 5 star review! We're very happy to hear that Pre Order Now has made the preorder process for your store so much easier, we know that it can get complicated sometimes!

We always strive to provide the best customer service possible and we're thrilled to hear that you received excellent service from Josh!

Stephanie and the Customer Support Team

May 27, 2023

Josh was very helpful and efficient in resolving my issues for our pre-order sale! the app is easy to install and set up. Highly recommended!

Arcwell
Canada
10 months using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Arcwell

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 31, 2023

Great i had some trouble at first but Alina helped me fix all the issues i had!

WorldTakers
United States
About 2 months using the app
Website on Demand Studio, LLC replied September 5, 2023

Hi WorldTakers,

Thanks for leaving us this nice review! We're very gratified to hear that Alina helped to fix all the issues you had, she is a great recent addition to our team!

Stephanie and the Customer Support Team

May 23, 2023

Very helpful & responsive -walked my step by step through my questions, and I was able to resolve my issue within 10 minutes.

Rubes
United States
10 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Rubes

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 16, 2023

Amandeep was a huge help in resolving all my concerns with my account & would always respond immediately!

XtremeMats
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied June 19, 2023

Hello to our friends at XtremeMats

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 6, 2023

Effective and efficient app! Customer service is also very responsive to the inquiries and solve the issue very fast.

Kulture Home Decor
Singapore
About 2 years using the app
Website on Demand Studio, LLC replied July 7, 2023

Greetings Kulture Home Decor,

We thank you for the 5-star review! Your collections are perfect for Pre-Order now. We are happy that you can use this to benefit your store.

Stephanie & the Customer Success Team

December 8, 2023

Great support!!

MAI CHILE
Chile
4 days using the app
Website on Demand Studio, LLC replied December 11, 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!