Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 13, 2024

Super quick support!

Jamie Slye Hats + Accessories
United States
About 2 years using the app
Website on Demand Studio, LLC replied February 15, 2024

Hi there Jamie Slye Hats + Accessories!

Thank you so much for your kind words! We're thrilled you had a positive experience with our support team. Providing fast and helpful assistance is our top priority, and we're glad to see that reflected in your feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

March 13, 2024

Excellent customer service! Thank you!

Nolita
United States
3 months using the app
Website on Demand Studio, LLC replied March 18, 2024

Hey there Nolita and team!

Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.

If you have any questions or need help, you know where to reach us!

January 14, 2024

very happy so far, and great support from Roel :)

Uncharted Luxury
United Kingdom
4 months using the app
Website on Demand Studio, LLC replied January 15, 2024

Hey Uncharted Luxury and Team!

Knowing that you're happy makes us happy as well! I'm glad Roel was able to help you out! I'll make sure your feedback reaches him. :)

Let us know if you need any help!

September 2, 2024

great

FastandFlyy
United States
5 minutes using the app
Website on Demand Studio, LLC replied September 3, 2024

Thank you for the 5-star review FastandFlyy team! We appreciate the support.

January 4, 2024

Great support from Alina, was quick, supportive and answered all my questions with ease. Highly recommend.

Bubblgum
Australia
13 days using the app
Website on Demand Studio, LLC replied January 8, 2024

Hi Bubblgum and Team!

Alina is a gem, isn't she? I'll make sure that she gets the recognition she deserves. Your feedback will surely make her day!

Thank you for choosing Pre Order now for your store's needs. Please reach out if you need help with anything else!

March 5, 2024

Excellent customer service at 7:00pm PST.

Cincha Travel
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 7, 2024

Hi Cincha Travel team!

We do our best to make our support team available 24/7. Thank you so much for sharing your feedback, this helps us a lot.

If you need help with anything else, you know where to reach us! Thank you for choosing Pre-Order Now!

February 22, 2024

Quick and good application

Revitalizex Nutrition
United States
6 months using the app
Website on Demand Studio, LLC replied February 26, 2024

Thank you for the 5-star review! Glad you found our app quick and effective!

March 5, 2024

Installed several different pre-order apps to test, and this was the winner. More functionality and options to control how you want your pre-ordering to run than the rest. Super-fast personalized help through chat, quickly sorted through all issues and very nice, was not expecting that kind of CS without having to cross a paywall, it's a great app!

Bíghter Lures
United States
About 2 hours using the app
Website on Demand Studio, LLC replied March 7, 2024

Hey there Bíghter Lures and team!

I'm glad that you found our app! Thank you so much for your kind feedback and detailed review. We are grateful as well for your appreciation of our support team, we'll make sure that they are recognized.

Please let us know if you need help with anything else, our team would be glad to help!

January 8, 2024

Awesome app and customer service is best!

Knox Incorporated
United States
5 months using the app
Website on Demand Studio, LLC replied January 10, 2024

Hi there Knox Incorporated!

We take pride in the customer experience we provide and we're happy that we're able to help you out!

Please let us know if there is anything else our team can help you out with. Thank you for choosing Pre-Order Now!

September 11, 2024

sa

FALEKORUT
Finland
39 minutes using the app
Website on Demand Studio, LLC replied September 13, 2024

Thank you for taking the time to leave us a review FALEKORUT team! We appreciate your support.