Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

Edited March 23, 2023

Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.

Glistening Grit
Canada
About 7 hours using the app
Website on Demand Studio, LLC replied March 24, 2023

Hello to our friends at Glistening Grit

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 11, 2022

Great customer service from Vlad at Pre Order Now. Software easy to use and developers are accessible I was helped in less than 10 minutes of my inquiry .

Eminence Apparel
United States
About 5 hours using the app
Website on Demand Studio, LLC replied January 12, 2022

Hello to our friends from Eminence Apparel

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Vlad is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

Edited April 30, 2021

Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line

DEADLY STREETWEAR
Australia
About 2 hours using the app
Website on Demand Studio, LLC replied May 4, 2021

Hello friends at DEADLY STREETWEAR

Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

January 10, 2022

Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.

Finley Outdoor Goods
United States
About 2 hours using the app
Website on Demand Studio, LLC replied January 11, 2022

Hello, friends at Finley Outdoor Goods

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

Tanu and The Pre‑order Now Support Team

Edited December 2, 2019

I like the app a lot. It's easy to use, I can navigate through it well, and it has helped my online store tremendously.

The Misfit Club
United States
About 2 hours using the app
Edited December 5, 2019

Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!

Gigi & Palmer
New Zealand
About 1 hour using the app
July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

MARTHA
Austria
38 minutes using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at MARTHA

Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 5, 2020

i am installing the app and not sure yet, i want both back in stock notice and pre orders is what i am after we will see if it works. i will let you know

Your Safety Company
United States
31 minutes using the app
November 19, 2021

looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes

Kaltham's Pavilion
Qatar
28 minutes using the app
Website on Demand Studio, LLC replied November 22, 2021

Hi Kaltham's Pavilion,

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

`Harish - Customer Success Team :)

Edited March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

walker&wade
United States
4 minutes using the app