Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

March 28, 2024

Easy to use, effective, and they provide excellent customer service and tech support!

Britches Great Outdoors | Warthog
United States
3 days using the app
Website on Demand Studio, LLC replied April 1, 2024

Hi Britches Great Outdoors | Warthog!

Thank you so much for the kind feedback for our support team! This will surely make their day!

If you need anything else, you know where to reach us! Thanks for choosing Pre-Order Now!

April 9, 2024

works as promised

FRAGFRE®
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi FRAGFRE® team!

I'm glad that everything worked as promised. We appreciate your review and hope that you continue to support our app.

If you need help with anything, please don't hesitate to reach out to our support team!

March 19, 2024

Excellent app.

ALL FLEE
United States
About 2 years using the app
Website on Demand Studio, LLC replied March 20, 2024

Hi ALL FLEE team!

Thank you for your excellent feedback! Your review is highly appreciated, this helps us a lot.

If you have any questions or need further assistance, please let us know. Our support team would be happy to help!

January 24, 2024

Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.

Just Blue or Pink
United Kingdom
3 days using the app
Website on Demand Studio, LLC replied January 25, 2024

Thank you for your wonderful review. We are honored to have you as a customer!

April 23, 2024

The customer support assistance I received from Alina was very helpful!

Tortoise+Hare Comics
United States
1 day using the app
Website on Demand Studio, LLC replied April 25, 2024

Hi Tortoise+Hare Comics!

Thank you so much for your kind review. Your feedback for the support experience you had with Alina is highly appreciated. We'll make sure to recognize her efforts accordingly.

If you need further assistance, please let us know. We are always happy to help!

December 5, 2023

very helpful staff responds in minutes!!

Rocker Racing
United Arab Emirates
5 months using the app
Website on Demand Studio, LLC replied December 7, 2023

Hi Rocker Racing and team!

Thank you for your amazing review of our team! We work hard to ensure that we provide an accurate and timely solution to our merchants, and we're glad to help you out!

Please let us know if there is anything else you might need assistance with. Cheers!

January 23, 2024

I literally installed and configured the first product in 10 minutes. Within half an hour I already had the first pre-order and it started to rain from there. Excellent! There are some types in the dummie texts, check everything before launching. I can't configure the checkout tag either but everything else is okay.

TEAKHAUS
United States
About 3 hours using the app
Website on Demand Studio, LLC replied January 25, 2024

Hi TEAKHAUS team!

Thank you for your detailed feedback on our app, we appreciate it. We reached out to you through email to offer assistance with the checkout tag configuration.

We hope to hear from you soon!

May 8, 2024

GREAT NICE and EASY

Official Big Steppa Clothing
United States
4 days using the app
Website on Demand Studio, LLC replied May 10, 2024

Hi there Official Big Steppa Clothing!

We want to keep everything simple here at Pre-Order Now. I'm glad you liked it!

If ever you need any help, just let us know. Our support team would be happy to help!

February 27, 2024

Very helpful!! Would recommend

Dog Dialogue & Kitty Chats
United States
15 days using the app
Website on Demand Studio, LLC replied February 29, 2024

Hi there Dog Dialogue & Kitty Chats!

Thank you so much for your recommendation! We love your review and we are very thankful for your kind feedback.

If you need help with anything, please feel free to reach out to us.

February 14, 2024

Alina was fabulous and fixed me up.

Tastemaker Market Curated by Ric Orlando
United States
3 months using the app
Website on Demand Studio, LLC replied February 16, 2024

Hi Tastemaker Market Curated by Ric Orlando!

Thank you for your wonderful review! We're thrilled to hear that Alina provided fabulous support and was able to assist you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!