Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

May 31, 2023

We installed the app for offering a new product in pre-order. It works perfectly. The customer service by Aman was great.

MAIWE
Belgium
3 months using the app
Website on Demand Studio, LLC replied May 31, 2023

Hello to our friends at MAIWE

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 1, 2024

increible servicio de post venta!

Mamá Porqué
Chile
About 2 hours using the app
Website on Demand Studio, LLC replied April 3, 2024

Hey there Mamá Porqué and team!

I'm glad that you received the support you needed. If anything else comes up, please don't hesitate to reach out!

May 12, 2023

recommended if you need to indicate your product(s) is pre-order product
also
quick support if issues arise

tinytoes.ca
Canada
5 months using the app
Website on Demand Studio, LLC replied May 15, 2023

Hello to our friends at tinytoes.ca

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 14, 2023

Josh solved my problem in less than 5 minutes. Amazing customer support and app is easy to use as well.

Creo Swim
Philippines
3 months using the app
Website on Demand Studio, LLC replied June 14, 2023

Hello to our friends at Creo Swim

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

April 11, 2024

top very goood

BULLCARE
Italy
3 minutes using the app
Website on Demand Studio, LLC replied April 15, 2024

Hey BULLCARE team!

I'm glad that you like our app. We take pride in developing our app and we are thrilled to receive your feedback.

If you need any help, please don't hesitate to reach out to us!

May 25, 2023

good app, quite intuitive.
support is also great, shoutout to Josh for super quick help and fixing the issues.

Lolo Ballerina
Belgium
2 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Lolo Ballerina

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 16, 2023

awesome customer support they fix any issues I was having
Thanks for your help Amandeep
Mother of tan

Mother Of Tan
Australia
28 days using the app
Website on Demand Studio, LLC replied May 19, 2023

Hello to our friends at Mother Of Tan

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 6, 2023

Josh was very helpful with our concerns! Good customer service!
We just wish they cater for more themes.

EVORETRO Canada
Canada
About 2 months using the app
Website on Demand Studio, LLC replied June 6, 2023

Hello to our friends at EVORETRO Canada

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

December 8, 2023

Great support!!

MAI CHILE
Chile
4 days using the app
Website on Demand Studio, LLC replied December 11, 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

May 31, 2023

I received amazing and quick support by Rasheem Christie! He did an excellent job of helping troubleshoot not only the problem I originally had, but also fixed a couple other issues at the same time. Greatly appreciate having this level of support included with the service!

Blind Bear Outdoors
United States
2 days using the app
Website on Demand Studio, LLC replied June 1, 2023

Hello to our friends at Blind Bear Outdoors

Thanks for sharing your review with us and the community. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team