Reviews (1,458)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited November 10, 2022

I like this app overall. But did not like the fact that I had to delete another app in use in order for this one to work. :/

www.themomcomics.com
United States
2 days using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at www.themomcomics.com

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

November 10, 2019

So far so good, it was a very easy process to add te pre-order tab but let's see about the fulfilling!

Alexus Cristenn
United States
1 day using the app
March 25, 2021

good app, used it for the preoder in my shop. It would be nice if some more things (e.g. color of the batch) could be customized in own brand colors

J'TANICALS
Germany
1 day using the app
Website on Demand Studio, LLC replied March 26, 2021

Hello friends at J'TANICALS

We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-)

-Melissa & The Pre-order Now Support Team

April 12, 2020

Very nice app, useful. The pre order buttons are very good and works perfectly, the main job is done.

4 stars because the app can be faster and the price for the better plan is a little bit expensive. Maybe think to decrease, at least, the first months for the new customers

The Amazing Collectables
France
1 day using the app
Website on Demand Studio, LLC replied April 13, 2020

Thanks so much for taking the time to leave a review 🙏 We're happy to hear it's working so well on your shop.

Regarding our premium plan, we're happy to provide a full 60-day moneyback guarantee. If you use it for 60 days and it does not pay for itself, you can uninstall it. Contact us, and we will refund you the entire cost of the app 😄

January 11, 2022

Great customer service from Vlad at Pre Order Now. Software easy to use and developers are accessible I was helped in less than 10 minutes of my inquiry .

Eminence Apparel
United States
About 5 hours using the app
Website on Demand Studio, LLC replied January 12, 2022

Hello to our friends from Eminence Apparel

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Vlad is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

Edited April 30, 2021

Very happy with the app so far not the smart cockie behind the computer but have found a lot of explaining on line

DEADLY STREETWEAR
Australia
About 2 hours using the app
Website on Demand Studio, LLC replied May 4, 2021

Hello friends at DEADLY STREETWEAR

Thank you for this review! :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

January 10, 2022

Pretty straight-forward! I haven't accepted an order using it yet, but looks good so far--a little better description of what happens after an order is placed would be helpful.

Finley Outdoor Goods
United States
About 2 hours using the app
Website on Demand Studio, LLC replied January 11, 2022

Hello, friends at Finley Outdoor Goods

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future.

Tanu and The Pre‑order Now Support Team

Edited December 2, 2019

I like the app a lot. It's easy to use, I can navigate through it well, and it has helped my online store tremendously.

The Misfit Club
United States
About 2 hours using the app
Edited December 5, 2019

Really easy to set up, I haven't launched my site yet, so don't know how that goes with customers but it had step by step lists which made sure it was all completed. So if that's anything to go off this app is great!

Gigi & Palmer
New Zealand
About 1 hour using the app
July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

MARTHA
Austria
38 minutes using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at MARTHA

Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team