Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

July 11, 2023

Immediately replied and fixed the issue in about 2 mins which took me weeks of pulling my hair out.

Cooking Cards
Australia
4 months using the app
Website on Demand Studio, LLC replied July 13, 2023

Hello Cooking Cards,

Thank you for the 5-star review! We are glad that you had a quick and positive experience. Please never hesitate to reach out to us when you need assistance. We want your experience to be as easy and effective as possible. We are happy you have chosen Pre-Order Now for your business needs.

Stephanie & the Customer Support Team

July 25, 2023

love this app perfect for pre order items, i had a small inconvenience and they answered right away i will recommend it

18 INCHES
United States
7 days using the app
Website on Demand Studio, LLC replied July 27, 2023

Hello 18 INCHES,

Thank you for your 5-star review. It is great that support was able to quickly assist you and take care of your requests. We are happy that Pre-Order Now can benefit your store.

Stephanie & the Customer Support Team

Edited May 22, 2023

This pre-order app is really user friendly. I recommend it for anyone starting out. They are fast in helping as well!

Evolution Collection
United States
6 days using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Evolution Collection

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

May 26, 2023

Thank you so much for your help. I reached out for help and did not have to wait long. My issue was resolved.

Mom Life and Co
United States
8 days using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Mom Life and Co

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 22, 2023

Great customer service. Does what it says it suppose to do. Great for Pre- orders and subscription orders.

Tropic Tan
New Zealand
About 1 month using the app
Website on Demand Studio, LLC replied August 24, 2023

Hello Tropic Tan,

Thank you for leaving us this 5-star review. We are pleased to hear that we provided you with great customer service and that Pre_Order Now is giving you what you need for your store.

Stephanie and the Customer Support Team

September 17, 2023

Just getting started with the app, but had great support in setting it up. I dedicated my Sunday afternoon to improving our pre-ordering process. I had a few questions and hit a few walls in getting the app setup. The team on live chat were super responsive and helped me quickly solve the problems. The front-end CX of the app looks great and we've alot of questions on pre-order delivery times. So I'm expecting this will really boost our pre-order conversion. We're off to a great start!

Marmeren Tulp
Netherlands
About 3 hours using the app
Website on Demand Studio, LLC replied September 19, 2023

Hello Marmeren Tulp,

We so appreciate you leaving us this 5-star review and we are glad that you reached out to us for assistance in getting the app setup. Thank you for recognizing our support team and the value they bring to the merchant experience. We are here if you need us!

Stephanie and the Customer Support Team

February 26, 2024

great

Lucky Bean
United States
2 minutes using the app
Website on Demand Studio, LLC replied February 28, 2024

Thank you for your kind words Lucky Bean team! We appreciate your support!

April 1, 2024

finy

solefulstudios.
Denmark
12 minutes using the app
Website on Demand Studio, LLC replied April 3, 2024

Thank you for the 5-star review solefulstudios!

May 25, 2023

Very useful and conversion boosting app. I had a few issues setting up the application properly but I was quickly assisted by Amandeep. He is definitely a hard working and friendly person, he was able to solve all the problems I had within a short timeframe. So props to you guys and especially to Amandeep!

interio Onlineshop
Austria
About 23 hours using the app
Website on Demand Studio, LLC replied May 26, 2023

Hello to our friends at interio Onlineshop

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 17, 2023

So far I've been happy with the app, as a new user still trying to figure thing out Amandeep was extremely helpful. Thanks Amandeep! :)

My Store
United States
About 16 hours using the app
Website on Demand Studio, LLC replied July 19, 2023

Hello My Store,

Thank you for your great review. We are thrilled that Amandeep was able to help you with setting up your store! Please know we are here to help you as you go forward with figuring out your Pre-Order Now app. Never hesitate to reach out!

Stephanie & the Customer Support Team