PreOrder Now WOD | PreSale

PreOrder Now WOD | PreSale

Reviews (1,393)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
    1.1K
  • 9% of ratings are 4 stars
    131
  • 3% of ratings are 3 stars
    47
  • 1% of ratings are 2 stars
    19
  • 4% of ratings are 1 stars
    59
What merchants think

Feedback submitted

Merchants recommend this app for boosting sales through pre-orders, especially when inventory is low. It allows for customizable pre-order options and integrates well with Shopify, supporting both in-stock and made-to-order items. Merchants appreciate the reliable performance and responsive customer support, particularly highlighting team members like Alina, Sunny, and Roel for their efficient problem-solving and assistance with setup and display issues.

January 29, 2024

Viva Timepiece
United States
21 minutes using the app
Website on Demand Studio, LLC replied January 31, 2024

Thank you for the 5-star review Viva Timepiece and team! We appreciate your support.

Edited September 21, 2023

Dutchies
Netherlands
28 days using the app
Website on Demand Studio, LLC replied August 28, 2023

Greetings Dutchies,

We're sorry to hear that the app is not currently working well for you.

Regarding the automatic discount problem, this issue is caused by a compatibility conflict between our application and Shopify’s automatic discounts. This occurs solely when discounts or partial payments are enabled within our application while the “purchase option” remains disabled. Our support team had advised you on August 25th to disable this in order to resolve the issue with the other Candy Rack application installed on your store.

The loading time that you’ve observed is likely due to other files and/or scripts installed on your store. It’s advisable to optimize your theme by removing unnecessary elements; this should also serve to speed up your entire site.

We’re unsure exactly what you mean by this; there may have been a miscommunication here. We have escalated this internally and a member of our team will be reaching out to you to clarify and resolve this issue.

We fully intend to fix the problems that you are experiencing and we're very confident that we can get your implementation where it needs to be.

September 25, 2023

Undertheoaktree
Philippines
Website on Demand Studio, LLC replied September 26, 2023

Hello Undertheoaktree,

Thanks for leaving us this 5-star review! We appreciate it!!

The Pre-Order Now Support Team

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