Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 1, 2023

Great app, and great customer service. Thanks to Aman who helped customize and tweek some little things.

Clothes & Roads
Canada
Over 5 years using the app
Website on Demand Studio, LLC replied February 2, 2023

Hello to our friends at Clothes & Roads

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 8, 2020

Great app. Easy to use with many options that are easy to customize. Support is excellent. A must-have if you offer pre-orders.

Nicoletta Carlone
United States
Over 5 years using the app
Website on Demand Studio, LLC replied June 9, 2020

Thanks for the positive feedback and the recommendation. And as usual, we're just an email away should you have any issues/concerns :)

February 20, 2023

We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!

All Mamas Children
United Kingdom
Over 5 years using the app
Website on Demand Studio, LLC replied February 22, 2023

Hello to our friends at All Mamas Children

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 26, 2018

This is great app that is very versatile.

Easily customizable as well.

Chris and his team were very help in tweaking everything for us!

Thank you!

Outcast Garage
United States
Over 5 years using the app
Edited August 11, 2022

Fantastic app which has generated hundreds of sales over the years we have used it, the customer support is incredible. Update, more customer support required and was resolved instantly for small styling changes to our website.

Night Master
United Kingdom
Over 5 years using the app
Edited November 6, 2024

Love this app, have used it for a few years now and highly recommend it. Great customer service. Always been available when I have needed assistance.

Pretty Little Designs Pty Ltd
Australia
About 5 years using the app
Website on Demand Studio, LLC replied June 1, 2022

Hello to our friends at Pretty Little Designs Pty Ltd

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

January 22, 2023

I've been using Pre-Order NOW for years! Works great, and every update is better. 100% recommended! I'm sure you'll love it.

SlapStore América Latina
Chile
About 5 years using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at SlapStore América Latina

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

June 16, 2023

Aman was SO helpful when we needed support! He fixed our issue in minutes and saved us so much troubleshooting time. Very impressed! This app is amazing!

Brutalitees
New Zealand
Over 4 years using the app
Website on Demand Studio, LLC replied June 16, 2023

Hello to our friends at Brutalitees

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

February 17, 2019

Have only just installed and set up the app on our store and we have already had pre-ordered sales. This app has been great solving our preorder issues!
Great work!

Bali Mystique
Australia
Over 4 years using the app
Edited March 10, 2023

We upgraded our Shopify theme to a new one -- and it created an issue with our app Pre-Order Now WOD. But the app creators fixed the issue within minutes. Super helpful! Thank you so much and we highly recommend the app and those who work on it. -- Shawn Speakman, Grim Oak Press

Grim Oak Press
United States
Over 4 years using the app