Reviews (1,463)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 22, 2019

I researched numerous pr-order apps, this one appeared to check all of my boxes. It's been very easy to set up. I will give a five-star review now. If for some reason I run into problems I'll make like Arnold and be back to leave an updated review.

Fog Bank Clothing Co
United States
Over 4 years using the app
January 4, 2021

This app works, is very customizable, and comes with great support. I recently had a problem as a result of changing my theme. I contacted support and had my issue resolved within minutes. You can't ask for more than that!

Awesome Dice
United States
Over 4 years using the app
Website on Demand Studio, LLC replied January 6, 2021

Hello friends at Awesome Dice

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries! We wish you and your store a great and prosperous new year :-)

-Melissa & The Pre-order Now Support Team

Edited June 16, 2022

Great plugin but even better customer support! Had a major issue from switching themes that was causing a conflict. Their support team was able to identify the issue and resolve it within the same day. A+++

Stella Carakasi
United States
Over 4 years using the app
April 12, 2018

Excellent app and excellent service!

Angora Boutique
United States
About 4 years using the app
Edited September 16, 2024

We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.

GunSkins
United States
About 4 years using the app
Website on Demand Studio, LLC replied August 24, 2020

Hello friends at GunSkins!

Very nice of you to take the time out to leave us this FANTASTIC review! We are happy the app is working so well for you! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

Edited February 3, 2021

Pre-Order now is an invaluable app and the customer service team offers Incredible support. We have used this app for a long time, several years, to grow and support sales. - Thank you!

CastleMania Games
United States
About 4 years using the app
Website on Demand Studio, LLC replied February 3, 2021

Hello friends at CastleMania Games

We are thankful for your support, we wish you and your store all the best! :-)

-Melissa & The Pre-order Now Support Team

December 13, 2019

Super App, our whole team really like the new button. It's super easy to install and it's working like a charm. Thanks to Vlad for the custom options! :)

Canada Billiard
Canada
About 4 years using the app
April 21, 2020

Great product and great service. I can manage all of my back orders very easily now and not miss out on sales due to products simply being out of stock. Thanks Robert and the team .

EarthSource
Australia
About 4 years using the app
Edited June 20, 2022

Was really impressed with the support I received from Josh the developer of this app. He had everything working well in no time at all. Thank you

Desti Saint Handbags
Singapore
About 4 years using the app
October 1, 2020

Great app! Definitely recommended. Easy to configure. Works exactly as expected. Outstanding support team. I had a compatibility issue with my custom theme, opened a support ticket, and Jabir resolved my issue within minutes.

INTO THE VOID Merch Co.
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied October 5, 2020

Hello friends at INTO THE VOID Merch Co

It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) We will let Jabir know that his assistance was greatly appreciated! Thank you!

Melissa & The Pre-order Now Support Team