Reviews (1,377)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

January 18, 2019

This app basically saved my life! We have products that are both ready to ship and made to order. The app really facilitates our inventory management, plus the client knows right away whether they will receive their order shortly or will have to wait a couple of weeks! Easy to use, design that adapts to your team, and many customizable options! I highly recommend it! :D

Gaia & Dubos
Canada
Almost 3 years using the app
June 8, 2022

Great app, have been using it for a couple of years now. Great support and works like a dream. Thanks website on demand for all your help.

Dream Vessels
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied June 9, 2022

Hello to our friends at Dream Vessels

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

March 14, 2022

This App has been great in managing our pre-orders. Their support is amazing. We are very app with this app.

The Best Furniture Shop
New Zealand
Almost 3 years using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at The Best Furniture Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 7, 2020

Absolutely love it!!!
I highly recommend it to any store that does pre orders.
Easy to install and even easier to set up.

Itty Bitty Toes
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied July 7, 2020

Hope you'll keep enjoying it for a long time!

Edited February 12, 2020

Support from Vlad was very fast and responsive to my questions. So far, so good and would recommend!

Chalice Press
United States
Almost 3 years using the app
September 27, 2022

One of the best apps in use on our website! Pays for itself and then some! Not only is the app super easy to use but when we've got small requests for changes, the support team are a pleasure to deal with.

Macarthur Fitness Equipment
Australia
Almost 3 years using the app
Website on Demand Studio, LLC replied September 27, 2022

Hello to our friends at Macarthur Fitness Equipment

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Pre‑order Now Support Team

January 14, 2019

Fantastic customer service.
Thanks so very much for all the help!
Much appreciated.
Would highly recommend.

Invigorated Water
United States
Almost 3 years using the app
Edited November 21, 2020

We have over 4000 skus constant flux of inventory and this app is essential to customer service. Works well and dev is very responsive. Great to work with. Takes thought to get most of it but powerful app.
Update, Now 50k skus and app dev helped with css on mobile wouldn't be without it, works really well.
Update2: Change to App now injecting code into cart template and screwing up prices on my theme......almost at the stage of deinstalling it, but support made a mod for my store!!!! Awesome support!!!

BrightMinds Educational toys, gifts, games & kids books
United Kingdom
Over 2 years using the app
December 11, 2019

Pretty awesome app! Easy setup and great customer service! I would recommend. The best part is that it's FREE!

Blue Culture Tees
United States
Over 2 years using the app
March 16, 2020

Works great! Communicates ship dates to our customers clearly. I recommend using this app if you have gaps in between shipments.

Mod + Jo
United States
Over 2 years using the app