Reviews (1,380)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

November 13, 2018

This is a great app. It's easy to use, and easy to update. The few times I've had trouble with it, the Help Desk has been amazing. Very kind and very quick. Bravo.

PelicanCoolers.com
United States
Over 3 years using the app
August 17, 2020

This app definitely works better than others I have tried. I particularly like the Collection Page badges.

GLAMSWAG
Australia
Over 3 years using the app
Website on Demand Studio, LLC replied August 17, 2020

Hello friends at GLAMSWAG

THANKS so much for dropping this awesome 5-star review here. We definitely appreciate the kudos ;-)

Melissa & The Pre-order Now Support Team

January 17, 2018

Wonderful support staff to help us with what is an already simple on-boarding process. Taking our suggestions to mind, we are excited to utilize the Pre-Order Now app!

Cleobella
United States
Over 3 years using the app
September 16, 2022

Best service, I had an issue at 9pm and they fixed it within 1 min of my inquiry. I would recommend this app to anyone. I always go back to using it. It's easy to use and reliable. The monthly spend is worth it when I need it. Amazing

Hypop
Australia
About 3 years using the app
Website on Demand Studio, LLC replied September 16, 2022

Hello to our friends at Hypop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 25, 2023

Love this app! Been using it for over a year. Support is very quick and Amandeep has bailed me out more than once!

-Update July '23: Still going strong with the app and Aman has been great to work with!

Microplay Newmarket
Canada
About 3 years using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Microplay Newmarket

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

February 19, 2021

Just installed this app! I had a question about the pre-order banner for desktop vs mobile. Vlad from customer service was great in fixing it for me to better match our theme. Thanks again!

BASK LA
United States
About 3 years using the app
Website on Demand Studio, LLC replied February 23, 2021

Hello friends at BASK LA

Thank you for leaving this awesome review here! We are glad we could help :-) We will let Vlad know that his assistancwe was greatly appreciated!

-Melissa & The Pre-order Now Support Team

October 4, 2017

This is by far the best pre-order app. Not only does it allow the pre-order button but it also provides pre-order badges. Worked right away with no modifications necessary to my theme.

Bucketball
United States
About 3 years using the app
March 17, 2022

Has worked great for my Pre-Order needs and the customer service has also been wonderful. I've been able to reach them usually within minutes for assistance.

SKiVYS Femme
United States
About 3 years using the app
Website on Demand Studio, LLC replied March 17, 2022

Hello to our friends at SKiVYS Femme

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 26, 2023

I've used this app for all my pre-orders seamlessly. Any time I have a question about set up Aman on the customer service team is quick to help and fix any issues. Would definitely recommend!

Dorothy Gilbert
United States
About 3 years using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Dorothy Gilbert

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

March 3, 2022

I use this app for my client's pre-order sales. It is simple to use and works well. Customer Assistance is superb! A++

Fluzzle Tube
United States
About 3 years using the app
Website on Demand Studio, LLC replied March 3, 2022

Hello, friends at Fluzzle Tube

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team