Reviews (1,458)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 15, 2024

The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.

CJade Online Pet & Equine
Australia
3 months using the app
Website on Demand Studio, LLC replied February 19, 2024

Hi CJade Online Pet & Equine!

Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.

If you have any other questions or concerns, please feel free to reach out. We're here to help!

November 28, 2023

The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.

Illa Tea
United States
6 months using the app
Website on Demand Studio, LLC replied November 30, 2023

Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!

Feel free to reach out if there is anything else we can do for you. Cheers!

March 31, 2024

Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen

alliwant
Spain
About 1 year using the app
Website on Demand Studio, LLC replied April 1, 2024

Hi alliwant team!

Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.

We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!

February 2, 2024

Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!

Cheyanne Symone
United States
About 2 years using the app
Website on Demand Studio, LLC replied February 6, 2024

Hi there Cheyanne Symone and Team!

Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience even better?

Please reach out and we'd be glad to help you out!

July 1, 2024

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iLovecases
Chile
10 days using the app
Website on Demand Studio, LLC replied July 3, 2024

Hi team!

Thank you for taking the time to leave us a review! Could you tell us more about the you experience you had while using our app? Your feedback is very important to us and we are always eager to find ways to improve our app.

We hope to hear from you soon!

August 13, 2024

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UtsavBox
India
15 minutes using the app
Website on Demand Studio, LLC replied August 14, 2024

Hi there UtsavBox and team!

Thank you for taking the time to leave us a review. Can you tell us more about your experience? Is there anything we can do to improve our service?

We hope to hear from you soon. Cheers!

June 4, 2024

easy to use

Lash Mama
Australia
7 minutes using the app
Website on Demand Studio, LLC replied June 5, 2024

Hi there Lash Mama and team!

Thank you so much for taking the time to share your experience. Can you tell us more? Your feedback is important to us and we would like to know how to improve our app to serve you better.

We hope to hear from you soon!

April 22, 2024

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Ótica em Brasília - Óculos de Grau e Lentes de Contato
Brazil
About 2 hours using the app
Website on Demand Studio, LLC replied April 24, 2024

Hi there team!

Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?

We hope to hear from you soon!

October 31, 2022

this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.

Fire Pit Surplus
United States
Over 4 years using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Fire Pit Surplus

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 25, 2023

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GOATED BOYZ
United States
2 months using the app
Website on Demand Studio, LLC replied November 27, 2023

Thank you for leaving a review, we really appreciate it. We'd love to hear your feedback! Please let us know if you notice anything that needs improvement or if there are things that need to be fixed. We take your insight seriously as this helps us continue to improve our app.

Thank you for choosing our app! Please let us know if you need any help.