Reviews (1,509)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

August 5, 2024

This works very well!

WaitForMe
United States
About 1 year using the app
Website on Demand Studio, LLC replied August 7, 2024

Hey there for WaitForMe team!

Thank you for leaving a review! We aim to provide the best experience to all our merchants and would love to understand how we can improve. Is there anything we can do to make our app better suit your store's needs?

We hope to hear from you soon!

May 17, 2024

The Customer Service I received was so quick and handy. James was very helpful to resolve the issue. Highly appreciated!

BabyRest
Australia
4 months using the app
Website on Demand Studio, LLC replied May 20, 2024

Hey there BabyRest and team!

Thank you for your kind feedback about James! We will ensure that he is recognized for his hard work.

In regard to your review, is there anything you think can be improved to enhance your experience? Your input is important to us, and we would like to hear if you have any suggestions.

We look forward to hearing from you!

October 4, 2024

Es una aplicacion muy intuitiva que ademas cuenta con un video tutorial que te explica como hacer tu primera preventa.

quisiera tener mas informacion sobre las opciones personalizadas

Sr ajolote
Mexico
1 day using the app
Website on Demand Studio, LLC replied October 7, 2024

Hi there Sr ajolote and team!

Thank you so much for taking the time to leave us a review. We appreciate your support.

Regarding your question about custom options, please feel free to reach out to us by clicking on the chat widget within the app. Our team is always available to help!

October 12, 2024

dsfds

harmonic
Greece
4 months using the app
Website on Demand Studio, LLC replied October 14, 2024

Hi there harmonic team!

Thank you for leaving a review. We want to ensure that you get the best experience out of our app, can you please share any feedback that could help us improve our service?

We hope to hear from you soon!

March 31, 2024

Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa.
Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen

alliwant
Spain
About 1 year using the app
Website on Demand Studio, LLC replied April 1, 2024

Hi alliwant team!

Thank you for sharing a detailed review. We're glad you found our app and that everything is working well in your store. We appreciate the feedback about adding instructions during installation. I agree as well that adding fields where you can customize the text would be very helpful.

We can help you with the customizations so your store would look even better. All you need to do is to reach out to us, our support team will be happy to help!

June 18, 2024

easy to use

08sircus
Japan
About 2 years using the app
Website on Demand Studio, LLC replied June 20, 2024

Hi 08sircus,

Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app.

I hope to hear from you soon!

April 22, 2024

Show

Ótica em Brasília - Óculos de Grau e Lentes de Contato
Brazil
About 2 hours using the app
Website on Demand Studio, LLC replied April 24, 2024

Hi there team!

Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?

We hope to hear from you soon!

October 31, 2022

this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.

Fire Pit Surplus
United States
Over 4 years using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Fire Pit Surplus

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

December 22, 2020

The app works well as it is described. And very importantly, the support was prompt and very helpful!

Grade VII Equipment
Canada
About 4 years using the app
Website on Demand Studio, LLC replied December 24, 2020

Hello friends at Grade VII Equipment

We really appreciate you taking the time to share your feedback! We wish your store major success online! :-)

-Melissa & The Pre-order Now Support Team

Edited June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

esby apparel
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!

Sometimes a simple "refresh" command in the app is all that is needed to make triple-sure that all pre-order settings are correct for all the latest product updates you've made on your store.

Can you email us? (preorder-now@websiteondemand.ca) -- We'd love a chance to fix this and make sure the app is working 100% perfectly with your theme, and that your settings are the way they need to be...

Thanks ahead of time, it's our goal to get ANY and ALL issues our merchants might be experiencing solved, and asap...

Sean & The Pre Order Now Team