Reviews (1,509)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 1, 2024

They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.

FEERICHELU
Japan
Over 2 years using the app
Website on Demand Studio, LLC replied November 5, 2024

Hi FEERICHELU team!

Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day.

If you need help with anything else, you know where to reach us!

October 23, 2024

Been using it for years. Great app does what it says on the tin!

Really good customer support as well - although only ever needed it once!

Stylus Groove
United Kingdom
Almost 3 years using the app
Website on Demand Studio, LLC replied October 25, 2024

Hey Stylus Groove and team!

Thank you so much for your continued support for our app, we really appreciate it.

If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!

November 21, 2024

This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that!

I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it!

I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!

Studio Gooos
United Kingdom
1 day using the app
Website on Demand Studio, LLC replied November 25, 2024

Hi there Studio Gooos and team!

Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. James and the team are always happy to go the extra mile to ensure everything runs smoothly, and we’re so glad he could assist you.

It’s wonderful to know you’re finding value in the app and considering the paid plan. If you ever need further assistance, we’re here to help.

January 14, 2025

NOTHING, YET

PIERRE.PERRY
United States
About 1 month using the app
Website on Demand Studio, LLC replied January 15, 2025

Thank you for the 5-star review PIERRE.PERRY and team! We appreciate your support.

January 20, 2025

Support is very responsive!

BNGBath
United States
Over 4 years using the app
Website on Demand Studio, LLC replied January 22, 2025

Hey there BNGBath and team!

Thank you so much for the wonderful review! We're glad that our team was able to provide you with prompt replies and help you with your concerns.

If you need help with anything else, you know where to reach us!

January 24, 2025

It's working on the customers end and that's good enough for me! Some minor hiccups but so far so good. The support chat was actually helpful.

OmniSkye
United States
About 4 hours using the app
Website on Demand Studio, LLC replied January 27, 2025

Hey there OmniSkye team!

Thank you for your review! We’re glad the app is working well for your customers and that our support team could assist you.

If you need help with anything else, you know where to reach us!

January 20, 2025

great, easy to set up.

SVAKOM
Hong Kong SAR
24 days using the app
Website on Demand Studio, LLC replied January 22, 2025

Hi SVAKOM team!

We're thrilled to hear that you had an easy time setting up our app on your store. Thank you for sharing your experience, this helps us a lot.

If you need help or have any questions, please don't hesitate to reach out!

Edited January 16, 2025

Fantastic customer service. Customer Support responded instantly and had it fixed in no time!

Watercolor Wednesday
United States
3 days using the app
Website on Demand Studio, LLC replied January 15, 2025

Hey there Watercolor Wednesday and team!

Thank you so much for taking the time to leave us a wonderful review! We're glad that our team was able to provide a prompt resolution to the bugs you experienced.

If you need help with anything else, you know where to reach us!

February 14, 2025

Great so far, seems very easy and helpful

Wonderful Little Company ™
Australia
About 13 hours using the app
Website on Demand Studio, LLC replied February 18, 2025

Hi Wonderful Little Company ™!

Thank you for your review! We're glad to hear you're finding our app easy to use and helpful.

Please let us know if you ever need any assistance, we're here to help!

January 27, 2025

Fast and easy to setup! With my product launch coming up on 6-days and many challenges we had to overcome to get to this point, saving time and brain energy with this app was a blessing! Love the specs of the free plan, that is exactly what we needed for this launch!

Fae Fire Shop
United States
5 minutes using the app
Website on Demand Studio, LLC replied January 30, 2025

Hi there Fae Fire Shop and team!

Thank you for the fantastic review! We're thrilled the app made your setup quick and stress-free, especially with your big launch just days away.

Wishing you a successful launch, and we're here if you need anything!