Reviews (1,458)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 1, 2024

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

MAISON&GRACE PUBLISHING
United States
3 months using the app
Website on Demand Studio, LLC replied August 5, 2024

Hey there MAISON&GRACE PUBLISHING and team!

Words cannot express how thankful we are for this wonderful review! We're glad that everything was fixed by our team and we thank you for your patience while we were working on it.

If you need further assistance, you know where to reach us! Thank you for choosing Pre-Order Now!

August 11, 2024

Easy to use and I love the new updated features.

Gloria's Shito
United States
Over 3 years using the app
Website on Demand Studio, LLC replied August 12, 2024

Hey there Gloria's Shito and team!

Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs.

If you need any help, please feel free to reach out to us!

August 8, 2024

This works for me as a small business! Easy to use !!

Lotus Lyfestyle
United States
About 1 year using the app
Website on Demand Studio, LLC replied August 12, 2024

Hi there Lotus Lyfestyle and team!

Thank you so much for leaving a review! We're glad that you had a great experience using our app.

If you have questions or need any help, please don't hesitate to reach out to us!

July 12, 2024

I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.

Mike Chasteen Jr. Apparel
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hi Mike Chasteen Jr. Apparel!

Thank you for recognizing our team's efforts. It was a pleasure to help you out!

If you need help with anything else, you know where to reach us!

November 6, 2024

Responsive and helpful support team, solved an issue for us super fast!

Trendy & Bendy
Ireland
7 days using the app
Website on Demand Studio, LLC replied November 8, 2024

Hi Trendy & Bendy team!

We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support.

If you need help with anything else, you know where to reach us!

July 11, 2024

Great app to ensure you dont miss a sale.
Quick responses from the team to get any minor issues sorted.

Hepburn Hardware - Wholesale
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied July 15, 2024

Hey there Hepburn Hardware - Wholesale and team!

We're glad that you liked our app! Thank you so much for taking the time to leave us a review. The support team will surely be hyped to see this!

If you need help with anything else, you know where to reach us!

November 1, 2024

great

Justine Tabak
United Kingdom
Almost 4 years using the app
Website on Demand Studio, LLC replied November 5, 2024

We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.

August 23, 2024

Great customer service. Responded quickly to my questions and had everything working quickly.

Jumelle Press
United States
2 days using the app
Website on Demand Studio, LLC replied August 26, 2024

Hey there Jumelle Press and team!

We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps us a lot.

If you need further assistance, you know where to reach us!

September 22, 2024

Great easy app

CityDripz™
United States
4 months using the app
Website on Demand Studio, LLC replied September 24, 2024

We're glad that you liked our app CityDripz™ team! Feel free to reach out to us if you need any help. Cheers!

September 7, 2024

great app

HADIYATT
United Kingdom
12 months using the app
Website on Demand Studio, LLC replied September 9, 2024

Thank you for the 5-star review HADIYATT team! We appreciate your support.