Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

April 4, 2024

its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.

Nails By Yoshii
United States
23 days using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi there Nails By Yoshii!

Thank you for your wonderful review! We're glad to hear that you're enjoying our app. We appreciate the feedback, this helps us a lot!

If you need any help or have questions, please feel free to reach out to us!

January 9, 2024

This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!!
Unbelievable support I would recommend this to anyone for preorders.
She saved the day and I couldn't be more thankful.

AllProGenerators
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied January 12, 2024

Hey AllProGenerators and Team!

This is one of the best reviews I've ever seen! Thank you so much for your wonderful feedback. This will make Alina's day for sure!

Let us know if there's anything else we can help you with, you know where to reach us!

April 4, 2024

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Mother Earth Products
United States
25 days using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi Mother Earth Products!

We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.

If you need further assistance, you know where to reach us!

January 10, 2024

Your star agent, Alina, helped me a lot with updating the WOD extension on my website. She has been a big help in understanding more about WOD. She is accommodating and patient with my needs. She made my business easier when she took the initiative to modify my account. Thank you so much, Alina! Hope that WOOD will have more like you <3

iApothecary at TheGutInstitute.com
United States
About 1 year using the app
Website on Demand Studio, LLC replied January 12, 2024

Thank you for an amazing review! We're proud to have Alina as part of our team, she plays a vital role in our support team. I'll make sure that your feedback reaches her. :)

Please let us know if you have any other questions, we'll make sure to help you out!

April 15, 2024

This is my second year using this app. It's very reliable and works great!

IADORNME
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied April 17, 2024

Hey there IADORNME team!

Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!

If you need any help, please let us know. Our support team is always available for assistance.

January 25, 2024

Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills

VitalElite
United States
4 months using the app
Website on Demand Studio, LLC replied January 29, 2024

Hi VitalElite team!

It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.

Please let us know if there's anything else you need help with.

February 12, 2024

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
Germany
Over 2 years using the app
Website on Demand Studio, LLC replied February 13, 2024

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

February 9, 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
United States
About 1 year using the app
Website on Demand Studio, LLC replied February 12, 2024

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

January 10, 2024

Thank you so much to Alina for helping me understand and navigate the app when I wasn't sure about a few things. She was on the chat immediately and we worked it out together. I am so happy and thankful, now I can have customers buy "in stock" and "made to order" items without loosing sales! Best Customer service ever! I am so Happy!

Abby :)

Abigail Jane
Australia
4 months using the app
Website on Demand Studio, LLC replied January 12, 2024

Hey there Abby!

Thank you so much for sharing your experience with our support team! Alina's very helpful and one of our best! I'm also very happy to hear that our app was able to help with your sales, we wish you and your business nothing but the best!

Feel free to reach out if you need our assistance. Thank you for choosing Pre-Order Now!

February 15, 2024

I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.

Zynnia
United States
12 days using the app
Website on Demand Studio, LLC replied February 19, 2024

Hi there Zynnia team!

Thank you for recommending our app! We're thrilled to hear that you found it easy to use and set up. The team had an amazing time helping you out, and we're delighted to have resolved your store's issue promptly.

If you have any further questions, please don't hesitate to reach out. We're here to help!