Reviews (1,509)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

August 27, 2019

Did not work with Turbo theme from out of the sandbox. App developer blamed theme. Theme developer said its app developers responsibility to make sure it works with the theme.

Inkopious
United States
1 day using the app
Website on Demand Studio, LLC replied August 27, 2019

We're sorry to hear the theme developer has passed the buck on this, but we're also disappointed that you've decided to leave a 2-star review.

Our support staff expended considerable time tracking down the exact location and cause of the error in your theme and even explained the needed fix.

May 13, 2024

EZGoingLLC
United States
28 minutes using the app
Website on Demand Studio, LLC replied May 15, 2024

Hi EZGoingLLC team,

My name is Sharky, I'm the Team Supervisor at Pre-Order Now.

Thank you for leaving a review. We appreciate your feedback and we would like to know more about your experience. I reached out to you through email to possibly discuss any roadblocks you've encountered with our app. Please know that we are here to help you.

I hope to hear from you soon.

Respectfully yours,
Sharky
Team Supervisor - Pre-Order Now