Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

Edited September 23, 2020

The app works well "when it works"...however, it's been buggy lately, such as removing products from my pre-order list by itself, not allowing me to edit pre-order products (taking me rather to the upgrade screen), or sometimes not even allowing me to open the app in Shopify. I would give more stars if it was more reliable.

Mayana Genevière ® Canada
Canada
10 months using the app
Website on Demand Studio, LLC replied September 23, 2020

UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app ...

Edited March 16, 2022

My problem with this app is when I set up a default setting it won't apply to all products and I have to save it one by one for each product.

Deity New York
United States
9 months using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Deity New York

Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always ...

April 12, 2018

Very slow, very buggy, crashes constantly. Otherwise, it's a great app!

Testhcl
Hong Kong SAR
7 months using the app
November 28, 2023

Having trouble getting this work - I'll set up the Pre-Order rules but the items seems to revert and I don't think the Help Team has a lot of experience with this app. I'll give it a try but if things don't get better I'll probably cancel before my trial period ends.

Apotheosis Comics
United States
7 months using the app
Website on Demand Studio, LLC replied December 4, 2023

Hi there Apotheosis Comics team!

My name is Sharky, Team Supervisor here at Pre-Order Now.

I'm so sorry to hear about the trouble you've had using our app. We've already ...

November 24, 2019

I like it but haven't used it enough to give a full review. They should ask for a review after a month of service.

E Glass Industries, LLC
United States
7 months using the app
Website on Demand Studio, LLC replied November 26, 2019

Thanks for the feedback. I hope you'll consider updating your review once you've had some more time with the app.

Edited June 27, 2023

UPDATE: changing my review from 1-3 stars. Within a short period of time of posting my original review, I received an email from support offering help on their day off. We went back and forth and the support agent was helpful, but there is still some things that will keep me looking for a better app, especially at this price. If it worked flawlessly I would have no issue with the price.

The buy ...

Forti Goods
United States
6 months using the app
Website on Demand Studio, LLC replied June 26, 2023

Hi Forti Goods, we appreciate you updating the review from 1 - 3 stars.

We're very happy that a member of our support team was able to get in touch with you and assist, even ...

November 21, 2022

reasonably easy to use. bit fiddly but overall good. Support was incredibly helpful and very prompt with their replies. it is appreciate.

Rommer Co
Australia
4 months using the app
Website on Demand Studio, LLC replied November 22, 2022

Hello to our friends at Rommer Co

Thank you for leaving this feedback! We appreciate you taking the time to share this review with us and the community! We are elated to ...

April 11, 2020

It is a little bit difficult to set up. And there are some fee to charge. Free Plan is not okay completely.

Vastmedic
United States
4 months using the app
Website on Demand Studio, LLC replied April 13, 2020

Thanks for your feedback. Please do reach out to our friendly support team at support@websiteondemand.ca if there's anything we can do to help you get setup 😄

August 14, 2019

its alright has really helped with our website orders, however searching for products to put on pre order can be difficult

Squizzas
United Kingdom
3 months using the app
April 6, 2024

great!

Pilates Luxe
United Kingdom
About 1 hour using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi there Pilates Luxe!

Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your experience ...