Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

Edited June 10, 2022

This app is helpful for the preorder, however we have been having a issue of when we set a style as preorder, it doesn't reflected on the site. however their developers are very helpful and quick to help out.

esby apparel
United States
Almost 4 years using the app
Website on Demand Studio, LLC replied March 4, 2021

Hello and thanks for leaving this feedback for us. I am very sorry that the app seems unreliable for you. But we can fix this!

Sometimes a simple "refresh" command in the app ...

February 8, 2021

I'm using it in mode "free" and it's ok! Easy and effective. I recommend it. (While you are using free mode, you just have one product in pre-order)

Esperanto Jewelry
Spain
Over 3 years using the app
Website on Demand Studio, LLC replied February 9, 2021

Hello friends at Esperanto Jewelry

Thank you for leaving us this awesome review! We sincerely appreciate it! Do not hesitate to reach out to us with any additional queries ...

July 15, 2021

I am new to the app and find it very easy to use and what I needed to drive sales for stock landing soon as my web site prior said sold out on 80% of our range. It would be good to tick and bulk select single products instead of doing one at a time though.

robcousens
Australia
Over 3 years using the app
Website on Demand Studio, LLC replied July 21, 2021

Hello friends at robcousens

Thank you for leaving us this honest review! We are happy to get feedback and we are taking this into consideration! We wish you and your store ...

Edited August 12, 2020

So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete.

One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.

Love Fitness Apparel
United States
Over 2 years using the app
Website on Demand Studio, LLC replied August 12, 2020

Hello friends at Love Fitness Apparel

We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our ...

September 7, 2020

I really enjoy using this app. I am able to customize the look and feel and make it very clear for customers when they can expect to receive their products.

Kaiem
United States
Over 2 years using the app
Website on Demand Studio, LLC replied September 8, 2020

Hello friends at Kaiem!

We really appreciate this awesome review! Thank you! Don't hesitate to reach out to us with any further questions you may have, we are happy to help : ...

November 19, 2021

looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes

Kaltham's Pavilion
Qatar
Over 2 years using the app
Website on Demand Studio, LLC replied November 22, 2021

Hi Kaltham's Pavilion,

Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out ...

October 19, 2022

It's a pretty good app once I can navigate my way around it. Support is very good though and usually sorted quickly. Thanks Nicoz for your assistance today.

Homeandmoor
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied October 20, 2022

Hello to our friends at Homeandmoor

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your ...

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Piglet in Bed US
United States
Over 2 years using the app
Website on Demand Studio, LLC replied July 25, 2022

Hello to our friends at Piglet in Bed US

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we ...

July 1, 2024

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iLovecases
Chile
10 days using the app
Website on Demand Studio, LLC replied July 3, 2024

Hi team!

Thank you for taking the time to leave us a review! Could you tell us more about the you experience you had while using our app? Your feedback is very important to ...

February 2, 2024

Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!

Cheyanne Symone
United States
About 2 years using the app
Website on Demand Studio, LLC replied February 6, 2024

Hi there Cheyanne Symone and Team!

Thank you for taking the time to leave a review! We'd love to hear more about your feedback. Is there anything else we can do to make your ...