Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

May 7, 2020

Easy to install. Would recommend for all business' of all sizes where back ordering stock can help boost sales. If they help increase my sales, i will increase my subscription level.

Wink Apparel Clothing
Australia
Almost 2 years using the app
October 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

ABF The Soldiers' Charity Shop
United Kingdom
Almost 2 years using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at ABF The Soldiers' Charity Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

September 1, 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

OPN HEART, by Jason Naylor
United States
Over 1 year using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at OPN HEART, by Jason Naylor

Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

October 31, 2019

Very useful App, works well. It would help if you could see the part number when searching for products.

Downunder Pilot Shop NZ
New Zealand
Over 1 year using the app
March 16, 2022

Great app for basic pre-orders. Lacking a little on functionality and on configuration details for the buttons and badges etc.. but serves the purpose for now.

Kylami Kitchen
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 16, 2022

Hello to our friends at Kylami Kitchen

Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature.

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited August 9, 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

HunnyBoots Australia
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied August 9, 2022

Hello to our friends at HunnyBoots Australia

We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 2, 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Dark N Light Hobbies
Canada
Over 1 year using the app
Website on Demand Studio, LLC replied August 3, 2022

Hello to our friends at Dark N Light Hobbies

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

February 19, 2021

Great product for managing out of stock items to facilitate pre-orders. Just wish they would have the ability to select by either product type or collection. It seems to be either all products or enter every product you want on pre-order manually.

AspenHomeDacor.com
United States
About 1 year using the app
Website on Demand Studio, LLC replied February 23, 2021

Hello friends at AspenHomeDacor.com

It's great of you to leave us this 5-star review! We appreciate your honesty and will take this suggestion into consideration! :-)

-Melissa & The Pre-order Now Support Team

May 20, 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Kikia's Kloset
United States
About 1 year using the app
Website on Demand Studio, LLC replied May 23, 2022

Hello to our friends at Kikia's Kloset

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

July 28, 2019

i use this to help me sell products when we are out of stock. it helps me maintain sales while being low on inventory.

Aqua Pura Bracelets
United States
About 1 year using the app