Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

January 12, 2024

Alina gave me fast service within 5 minutes when we had an issue. Do not hesitate to install this app and grow sales.

Elevate Styles
United States
About 1 year using the app
Website on Demand Studio, LLC replied January 15, 2024

Hi there Elevate Styles and Team!

Thank you for your valuable feedback and recommendation! Alina will be very happy once she sees your review.

Don't hesitate to reach out if you need our help again! Thank you for choosing Pre-Order Now!

Edited January 29, 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
United States
About 2 months using the app
Website on Demand Studio, LLC replied January 25, 2024

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

April 20, 2024

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

BEVERLY BERG LLC
United States
About 20 hours using the app
Website on Demand Studio, LLC replied April 22, 2024

Hi BEVERLY BERG LLC!

I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot.

If you need anything else, please don't hesitate to reach out!

January 29, 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied January 31, 2024

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!

February 19, 2024

Amazing app for pre-orders!

Customer service was super friendly and helpful as well

True American
United States
2 months using the app
Website on Demand Studio, LLC replied February 21, 2024

Hi there True American team!

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our app amazing for pre-orders. Providing excellent customer service is always our top priority, so we're delighted to hear that our team was able to assist you effectively.

If you ever need further assistance, please don't hesitate to reach out!

January 19, 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
United States
7 months using the app
Website on Demand Studio, LLC replied January 22, 2024

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

March 13, 2024

Excellent customer service! Thank you!

Nolita
United States
3 months using the app
Website on Demand Studio, LLC replied March 18, 2024

Hey there Nolita and team!

Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.

If you have any questions or need help, you know where to reach us!

February 13, 2024

Excellent customer service!

happyjagabee store
Japan
Over 5 years using the app
Website on Demand Studio, LLC replied February 15, 2024

Hey happyjagabee store!

Thank you for your kind words for our support team! This review just made our day. We appreciate your support a lot.

If you need help with anything else, you know where to reach us!

April 9, 2024

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

BrunetteSkin
United States
10 days using the app
Website on Demand Studio, LLC replied April 11, 2024

Hi there BrunetteSkin and team!

Thank you for the wonderful review! We are thrilled to hear that Alina was able to provide perfect customer support. I'll ensure that your feedback reaches her and that she is recognized for a job well done.

If you need help with anything else, you know where to reach us!

January 22, 2024

Any help and assistance i needed was met with a swift response. Customer service was easy to reach and communicate with. App is easy and straight forward to use.

Yasmin Jay
Australia
About 1 month using the app
Website on Demand Studio, LLC replied January 24, 2024

Hey there Yasmin Jay and Team!

I can't help but admire your glowing review! Thank you so much for taking the time to leave such wonderful feedback for our app, and our support team as well.

Feel free to reach out if you need our help!