Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

November 15, 2021

So far I am pretty happy with this app. I love the features. Set up took a little bit of time and I did have to contact customer support to get everything to function properly on my theme, but their team was very fast to respond and fixed everything for me remotely. Replied very quickly when I had follow up questions too. Looking forward to using this service.

Life After Death Designs
United States
Over 1 year using the app
Website on Demand Studio, LLC replied November 17, 2021

Hello to our friends from Life After Death Designs

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review. We will relay your kudos to our support team ;-)

-Tanu & The Preorder Now support team

February 9, 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
United States
About 1 year using the app
Website on Demand Studio, LLC replied February 12, 2024

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

April 5, 2022

Works just as it should. Was having trouble with my theme and Josh helped me out twice through chat and fixed the issue in seconds.

Anderson Bat Company
United States
Over 1 year using the app
Website on Demand Studio, LLC replied April 7, 2022

Hello to our friends at Anderson Bat Company

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying the app and that Josh was able to resolve the issues you had been facing with the app in a matter of seconds. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

November 14, 2017

We just installed the Pre-order Now app. Set up was easy, the banners look great to the end user and we received a preorder for one of the items we made live within 24 hours of going live with the app. So far we are very happy with it!

Ecovibe Apparel
United States
Over 1 year using the app
September 16, 2020

Added this App to our store today and couldn't be happier!
Small adjustment was needed to our template after installing and problem was solved within a couple hours. Customer service on point.
Thanks Robert!

DandyExhaust
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied September 16, 2020

Hello friends at DandyExhaust

We are extremely happy you love the app! :-) We appreciate you leaving this fantastic review! Thanks as well for the kudos on our customer support!

Melissa & The Pre-order Now Support Team

February 25, 2022

So far, great customer service and the app looks super promising! Easy to work with, and got a pre-order within 5 mins. Reccomended.

coia
Norway
Over 1 year using the app
Website on Demand Studio, LLC replied February 25, 2022

Hello to our friends at coia

Thank you for leaving this thoughtful review! We are delighted to learn that you are enjoying the app and that it is helping you get the pre-orders. We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 4, 2022

This app never fails, does what its designed to do, plays nice with store's CSS/styling and the support is fantastic. Long time customer, can't say enough good things.

YAK Grills®
United States
Over 1 year using the app
Website on Demand Studio, LLC replied May 5, 2022

Hello to our friends at YAK Grills®

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 17, 2022

We are using this app to let our customers pre-order our out of stock items. This app is so convenient and easy to use. It only took us a couple of minutes to set everything up and when we encountered some difficulties, customer support was immediately available and super helpful. We can only recommend to use this app!

håvsund
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied February 18, 2022

Hello to our friends from håvsund

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 9, 2021

Did exactly what it said on the tin, and I was up and running perfectly in less than 30 minutes! Congratulations !

Accurascale
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied February 10, 2021

Hello friends at Accurascale

We are happy the app is working well for you so far! If you have any queries please don't hesitate to reach out to us, we would be happy to assist! :-)

-Melissa & The Pre-order Now Support Team

January 19, 2023

The representative I chatted with, Aman, was extremely helpful and knowledgeable, and was able to quickly resolve my issue. He was very friendly and made me feel valued as a customer. Overall, I am very satisfied with the level of service I received and would highly recommend this company to others.

UZE
United States
Over 1 year using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at UZE

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team