Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 24, 2022

Amandeep in customer support is the absolute best! 10 Stars!!
The app fulfills many of the requirements I was seeking.
Definitely recommend!

HARD®
United States
8 months using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends at HARD®

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

June 7, 2022

App works well and is super easy to use. Anytime we had an issue the support has been super helpful.

Cura Home
United States
8 months using the app
Website on Demand Studio, LLC replied June 8, 2022

Hello to our friends at Cura Home

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

May 25, 2022

We installed this app on our new Shopify 2.0 store. To be honest we had a lot of bugs for a couple weeks until Josh got involved. He had everything fixed and working perfectly in less than an hour. Works great now and exactly what we needed!

Prolux Cleaners
United States
8 months using the app
Website on Demand Studio, LLC replied May 26, 2022

Hello to our friends at Prolux Cleaners

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Auralign
United States
8 months using the app
Website on Demand Studio, LLC replied March 30, 2023

Hello to our friends at Auralign

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited May 10, 2022

online chat are very helpful, defo recommend this app for your preorders. Thanks again to Rasheem amazing support when needed.

Skye's Home Store
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied March 28, 2022

Hello to our friends at Skye's Home Store

We are delighted to hear that you had a positive experience with the PreOrder Now app! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Jorge, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

July 28, 2022

We use this app on two of our stores and have been very satisfied with it. Customer service is responsive and very helpful if you have any issues with the app. We've tried several other pre-order apps in the past three years and this one is the one that best meets our needs at a pricepoint which is very accessible.

🇦🇺 Australian Coastal Passion
Italy
8 months using the app
Website on Demand Studio, LLC replied July 29, 2022

Hello to our friends at 🇦🇺 Australian Coastal Passion

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 1, 2021

Great app. Customer service was amazing. Professional & quick to respond. Excellent experience! Highly recommend.

Bonnie and Kind
Australia
8 months using the app
Website on Demand Studio, LLC replied July 6, 2021

Hello friends at Bonnie and Kind

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Pre-order Now Support Team

April 15, 2023

this was a super dope app. it was a little confusing at first but I got the hang of it. thank you for the opportunity

Universe VI
United States
8 months using the app
Website on Demand Studio, LLC replied April 17, 2023

Hello to our friends at Universe VI

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 29, 2022

I am using this app to sell more, and inform my customers of longer delivery. The support is awesome, made custom code for my site so it fits - really nice. Had some more custom code, and the support was there instant and helped me out. Would recommend Website On-Demand to anyone else thats want to sell more! :)

Rios1931.dk
Denmark
8 months using the app
Website on Demand Studio, LLC replied March 24, 2022

Hello, friends at Rios1931.dk

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

March 16, 2023

The Pre‑Order Now WOD team have been seriously incredible. Set up was super easy and the customer support has been genuinely amazing. Answering questions and helping with issues so quickly!

Can't recommend this app enough for anyone looking to set up preorders for their stores!

Bridal Besties
Australia
8 months using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at Bridal Besties

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team