Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited December 20, 2022

This app fits our current needs perfectly. We have had a couple of challenges that a chat with customer support solved quickly. Tonight I ran in to small issue, opened the chat window and Josh had it fixed in a matter of minutes.

lowerright
United States
7 months using the app
Website on Demand Studio, LLC replied December 22, 2022

Hello to our friends at lowerright

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 15, 2023

Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered.

Thank you Josh

BetterSmile
Malaysia
7 months using the app
Website on Demand Studio, LLC replied February 17, 2023

Hello to our friends at BetterSmile

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 1, 2023

Josh was incredibly helpful and fast. I had a small issue with my button not working and it was fixed so quickly!

Little Fire Faith
United States
7 months using the app
Website on Demand Studio, LLC replied August 3, 2023

Hello Little Fire Faith,

Thank you so much for your positive review. We are glad that Josh could quickly help you to fix the button you needed for your store. It is great that Pre-Order now can help you with your store needs.

Stephanie and the Customer Support Team

June 30, 2023

Adding his app has made selling, sorting, and shipping preorders much easier! Excellent customer service from @Josh tonight fixing a glitch with our Shopify theme! Thank you.

Bayou Blanks
United States
7 months using the app
Website on Demand Studio, LLC replied June 30, 2023

Hi Bayou Blanks,

Thanks for the 5 star review! We're very happy to hear that Pre Order Now has made the preorder process for your store so much easier, we know that it can get complicated sometimes!

We always strive to provide the best customer service possible and we're thrilled to hear that you received excellent service from Josh!

Stephanie and the Customer Support Team

March 10, 2022

This app has been great for our store! Due to supply chain delays we have had to launch presales for our product collections, this app has made this super easy to use. Communication with the developers is fast! We really appreciate how this app makes it very clear to our customers that an item is on preorder, and when they can expect for it to ship.

Skhoop of Scandinavia
United States
7 months using the app
Website on Demand Studio, LLC replied March 11, 2022

Hello to our friends at Skhoop of Scandinavia

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

June 10, 2024

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Nutriherbs
India
6 minutes using the app
Website on Demand Studio, LLC replied June 11, 2024

Hey there Nutriherbs team!

We appreciate the 5-star review! Can you tell us more about your experience? We would love to hear the things that you liked with our app and of course the things that you think can be improved.

We hope to hear from you soon!

January 23, 2023

Fantastic product, fantastic service. I would recommend to anyone using shopify who wants to put products up for pre-order / coming soon.

Ice Tank Adventure
United Kingdom
7 months using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at Ice Tank Adventure

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

May 12, 2022

Wow! I just started my free trail and Jorge helped me set up the configurations. I literally shared with him which items I would like to add for pre-sale and he effectively synced my store to the app. His responses were quick and he never made me feel like I was asking too many questions. This has to be the best experience I've had with a shopify app. I'm excited to see how much additional revenue the app generates my online store. Check out my store www.PerfectDistractionHG.com to see how great this app works! Thank you so much Jorge!

Perfect Distraction
United States
7 months using the app
Website on Demand Studio, LLC replied May 13, 2022

Hello to our friends at Perfect Distraction

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

October 1, 2023

Roel helped a lot & fixed my problem in less than 10 mins! Thank you

Face by Dallas Lash God
United States
6 months using the app
Website on Demand Studio, LLC replied October 2, 2023

Hi there Face by Dallas Lash God,

We appreciate you leaving us this 5-star review. It is great that Roel was able to quickly assist you and fix what you needed. Don't hesitate to reach out anytime you need us!

The PreOrder Now support team

August 16, 2022

Easy to use and did exactly what I needed. It helped me launch my new products without any issue. I would definitely use again.

Integer Tech
United States
6 months using the app
Website on Demand Studio, LLC replied August 17, 2022

Hello to our friends at Integer Tech

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team