Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

May 26, 2020

Great app. Simple and works as expected!

Venba Fragrance
United States
About 1 year using the app
Website on Demand Studio, LLC replied May 26, 2020

Thanks! Feedback is highly appreciated :)

July 4, 2022

The app works. My theme was causing a problem with mixed stores. But Amandeep helped me figure out the cause of the issue and brainstormed a work around to fix my store quickly while I work on the backend later to fix the underlying issues. Top notch service!

Labops Gear
United States
About 1 year using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at Labops Gear

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

Edited October 10, 2024

The technical support team is helpful and got most of the major problems fixed. Would have been better if the email function can be activated during the free trail as well.

sinksandbowls.com.au
Australia
About 1 year using the app
Website on Demand Studio, LLC replied March 30, 2023

Hello to our friends at sinksandbowls.com.au

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

September 17, 2023

Just getting started with the app, but had great support in setting it up. I dedicated my Sunday afternoon to improving our pre-ordering process. I had a few questions and hit a few walls in getting the app setup. The team on live chat were super responsive and helped me quickly solve the problems. The front-end CX of the app looks great and we've alot of questions on pre-order delivery times. So I'm expecting this will really boost our pre-order conversion. We're off to a great start!

Marmeren Tulp
Netherlands
About 1 year using the app
Website on Demand Studio, LLC replied September 19, 2023

Hello Marmeren Tulp,

We so appreciate you leaving us this 5-star review and we are glad that you reached out to us for assistance in getting the app setup. Thank you for recognizing our support team and the value they bring to the merchant experience. We are here if you need us!

Stephanie and the Customer Support Team

June 25, 2019

really helpful customer service team and does everything we need. thanks!
really helpful customer service team and does everything we need. thanks!

Dassie Artisan Trade
United Kingdom
About 1 year using the app
October 5, 2022

Thank you so much.It's a very good app. The staff interface is very smooth and highly recommended!!!

MARUFOODS団圓食品
Japan
12 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at MARUFOODS団圓食品

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 10, 2023

We were having issues with all our product variants and some of the Pre-Order functions working properly. I spoke with Nicoz (customer support) and the issues were fixed in minutes. Their CS team did a great job in fixing all issues we were having.

Blissidys
United States
12 months using the app
Website on Demand Studio, LLC replied March 13, 2023

Hello to our friends at Blissidys

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 22, 2017

Does what it's supposed to, easy set up. Better price than the competition.

Check it out on our website www.baristaswag.com

Barista Swag
Israel
12 months using the app
December 12, 2017

Great app and even better support. Chris was on hand very quickly to make any changes and tweaks. Top work! recommended

Pasticcini
United Kingdom
12 months using the app
September 22, 2023

We had to set up Preorders in a big hurry after going viral on social media. We sold out of inventory really quickly, and needed to get a Preorder option up and running within a day. This did the trick! There was a glitch temporarily with the code -- it affected our product image display on mobile. I contacted support, and they were super responsive. They had the issue corrected within a couple of hours, and we haven't run into any other problems. All in all, a very good app experience.

Simple Alchemy Co
United States
12 months using the app
Website on Demand Studio, LLC replied September 25, 2023

Hi there Simple Alchemy Co,

It is great that you took the time to leave us this review and we appreciate that you were able to get what you needed quickly through the support of our team! It is great that Pre-Order Now can provide the options you need for your inventory.

The Pre-Order Now Support Team