Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

July 22, 2020

i used this app to help me with my pre orders for my products its free for seven day then after u pay

RaidentTresorBoutique
United States
About 2 months using the app
Website on Demand Studio, LLC replied July 22, 2020

Hello to our friends from RaidentTresorBoutique!

Thanks for leaving this review! We appreciate you using our app! Is there any way we can serve you better to earn those 2 ...

Edited June 9, 2020

I just sign up today and I've set up all of requirement part. But so far nothing happens. Anything I miss to activate ?

Fairtex Official Online Store
Japan
About 1 month using the app
Website on Demand Studio, LLC replied June 9, 2020

Hello there, I've responded to your inquiry. Hoping you'd update this review as soon as this gets resolved :)

Edited December 5, 2019

Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.

Clockface Modular
Japan
26 days using the app
August 16, 2019

good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good

BAISI HAIR
United States
18 days using the app
Website on Demand Studio, LLC replied August 18, 2019

Hi there,

Did you need any help? If so, please reach out to our support staff at support@websiteondemand.ca.

Edited March 26, 2021

We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.

Lashes By Design
Canada
15 days using the app
Website on Demand Studio, LLC replied March 29, 2021

Hi there,

We are so sorry about this.

We can easily resolve this, please send us email at support@websiteondemand.ca.

Our support team should be able to assist you in no time ...

July 17, 2023

Still figuring it out and yet to test it fully so cant leave a completed review until that time.

Setup was a little difficult but support team sorted it in a matter of seconds.
Issues integrating to my theme but that's not an issue with the apps end they provided all the necessary info and now its up to the theme developers to sort that their end.
Will change review once more time has passed for ...

TCG Collector NZ
New Zealand
9 days using the app
Website on Demand Studio, LLC replied July 19, 2023

Greetings TCG Collector NZ,

We're very happy to hear that our support team was able to assist you with setup. We're confident that you will see value from our app, and we are ...

Edited February 14, 2019

I used this app as a trial, but I personally don't think I'll be using it again as a paid service. Unfortunately there were no instant chats to help assist when there were errors, and would take 24hours to get an answer, only to be further delayed due to time differences. The product badges were too large, and a few functions weren't displaying as I had made in settings. Overall, I think if it ...

Tinka the Label
Australia
8 days using the app
January 16, 2024

I tested it out and while it might have worked for some there were some fundamental challenges with email that had me cancel my trial.
1.) All pre-order emails come from pre-order now's email and not your company's email, this was not a professional finish for me.
2.) All confirmation emails do not allow you to add a picture of your logo at minimum to the email.

Otherwise customer service was ...

WriteAwayy
United States
7 days using the app
Website on Demand Studio, LLC replied January 18, 2024

Thank you for your thoughtful feedback. We have a robust product pipeline around pre-order now and would love to share it with you and how we can incorporate this feedback ...

February 13, 2021

I just download the app so I can't give a review!! but I can't figure out how to set up the Preorder botton, It never shows only shows add to the cart!!

BElisse
United States
6 days using the app
September 27, 2021

good but not so great. Some features like pre order button on collection pages are not working. Overall experience is not good.

Your Local Farmer
India
6 days using the app
Website on Demand Studio, LLC replied September 29, 2021

Hello,

Thank you for this feedback.
However, we could've averted this particular issue. We haven't heard or received any emails from you.

We are open to make this work for ...