Reviews (1,509)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.
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I just sign up today and I've set up all of requirement part. But so far nothing happens. Anything I miss to activate ?
Hello there, I've responded to your inquiry. Hoping you'd update this review as soon as this gets resolved :)
Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.
good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good
Hi there,
Did you need any help? If so, please reach out to our support staff at support@websiteondemand.ca.
We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.
Hi there,
We are so sorry about this.
We can easily resolve this, please send us email at support@websiteondemand.ca.
Our support team should be able to assist you in no time!
Sincerely,
Robert
Still figuring it out and yet to test it fully so cant leave a completed review until that time.
Setup was a little difficult but support team sorted it in a matter of seconds.
Issues integrating to my theme but that's not an issue with the apps end they provided all the necessary info and now its up to the theme developers to sort that their end.
Will change review once more time has passed for me to assess the app for my specific needs.
Greetings TCG Collector NZ,
We're very happy to hear that our support team was able to assist you with setup. We're confident that you will see value from our app, and we are always available to partner with you to ensure that your store is realizing the full value of our application. Please do not hesitate to reach out to us - we love to offer complimentary video walkthroughs and setup sessions.
Stephanie and the Customer Support Team
I used this app as a trial, but I personally don't think I'll be using it again as a paid service. Unfortunately there were no instant chats to help assist when there were errors, and would take 24hours to get an answer, only to be further delayed due to time differences. The product badges were too large, and a few functions weren't displaying as I had made in settings. Overall, I think if it were a free app, I would contemplate using it...but that's just my experience!
I tested it out and while it might have worked for some there were some fundamental challenges with email that had me cancel my trial.
1.) All pre-order emails come from pre-order now's email and not your company's email, this was not a professional finish for me.
2.) All confirmation emails do not allow you to add a picture of your logo at minimum to the email.
Otherwise customer service was very helpful and tried to help me navigate. I also realized after the fact that I could only use the free version of preorders on one product.
Thank you for your thoughtful feedback. We have a robust product pipeline around pre-order now and would love to share it with you and how we can incorporate this feedback into the app. I am the CEO Serge of our company and will be sending you an email, so if you could respond there, would love to chat.
I just download the app so I can't give a review!! but I can't figure out how to set up the Preorder botton, It never shows only shows add to the cart!!
good but not so great. Some features like pre order button on collection pages are not working. Overall experience is not good.
Hello,
Thank you for this feedback.
However, we could've averted this particular issue. We haven't heard or received any emails from you.
We are open to make this work for you asap.
You can also schedule a call here:
https://calendly.com/wod-support/call-with-wod
--Chud and the Preorder Now support team
So far so good. Still testing this app. Looks to be working fine as of now. Will report back with any issues.
Hi there,
Thank you so much for trying our app.
We can help you with getting the right look and feel that matches your brand perfectly. Just message us back at:
support@websiteondemand.ca
Best,
Robert and Preorder Now Support team