Reviews (1,458)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

August 14, 2019

its alright has really helped with our website orders, however searching for products to put on pre order can be difficult

Squizzas
United Kingdom
3 months using the app
May 7, 2024

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HYPR GEAR
United States
About 1 hour using the app
Website on Demand Studio, LLC replied May 10, 2024

Hi HYPR GEAR team,

I noticed that you've already uninstalled our app. May we know the reason as to why you decided to remove our app from your store? Please also know that our support team is available to provide you assistance in case you have any questions or concerns.

We hope to do business with you again soon!

July 22, 2020

i used this app to help me with my pre orders for my products its free for seven day then after u pay

RaidentTresorBoutique
United States
About 2 months using the app
Website on Demand Studio, LLC replied July 22, 2020

Hello to our friends from RaidentTresorBoutique!

Thanks for leaving this review! We appreciate you using our app! Is there any way we can serve you better to earn those 2 stars? Do let us know - it is truly helpful!!

-Melissa & The Pre-Order Now Support Team

Edited June 9, 2020

I just sign up today and I've set up all of requirement part. But so far nothing happens. Anything I miss to activate ?

Fairtex Official Online Store
Japan
About 1 month using the app
Website on Demand Studio, LLC replied June 9, 2020

Hello there, I've responded to your inquiry. Hoping you'd update this review as soon as this gets resolved :)

Edited December 5, 2019

Works great, though collection page button feature is not compatible with the theme we use(Empire), which is a major drawback for us.

Clockface Modular
Japan
26 days using the app
August 16, 2019

good for the first day,but late not good ,good for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not goodgood for the first day,but late not good

BAISI HAIR
United States
18 days using the app
Website on Demand Studio, LLC replied August 18, 2019

Hi there,

Did you need any help? If so, please reach out to our support staff at support@websiteondemand.ca.

Edited March 26, 2021

We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.

Lashes By Design
Canada
15 days using the app
Website on Demand Studio, LLC replied March 29, 2021

Hi there,

We are so sorry about this.

We can easily resolve this, please send us email at support@websiteondemand.ca.

Our support team should be able to assist you in no time!

Sincerely,
Robert

July 17, 2023

Still figuring it out and yet to test it fully so cant leave a completed review until that time.

Setup was a little difficult but support team sorted it in a matter of seconds.
Issues integrating to my theme but that's not an issue with the apps end they provided all the necessary info and now its up to the theme developers to sort that their end.
Will change review once more time has passed for me to assess the app for my specific needs.

TCG Collector NZ
New Zealand
9 days using the app
Website on Demand Studio, LLC replied July 19, 2023

Greetings TCG Collector NZ,

We're very happy to hear that our support team was able to assist you with setup. We're confident that you will see value from our app, and we are always available to partner with you to ensure that your store is realizing the full value of our application. Please do not hesitate to reach out to us - we love to offer complimentary video walkthroughs and setup sessions.

Stephanie and the Customer Support Team

Edited February 14, 2019

I used this app as a trial, but I personally don't think I'll be using it again as a paid service. Unfortunately there were no instant chats to help assist when there were errors, and would take 24hours to get an answer, only to be further delayed due to time differences. The product badges were too large, and a few functions weren't displaying as I had made in settings. Overall, I think if it were a free app, I would contemplate using it...but that's just my experience!

Tinka the Label
Australia
8 days using the app
February 13, 2021

I just download the app so I can't give a review!! but I can't figure out how to set up the Preorder botton, It never shows only shows add to the cart!!

BElisse
United States
6 days using the app