Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

August 28, 2020

I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy

Pro League Sports Collectibles Inc.
Canada
About 2 years using the app
Website on Demand Studio, LLC replied August 29, 2020

Hello friends at Pro League Sports Collectibles Inc.

We really appreciate you taking the time out to leave us this awesome review! Thank you for letting us know how we can ...

August 4, 2020

I used this app to generate more revenue with sold out products and it works well. The only thing I would suggest is making the ribbon on the product a little larger...other than that, the app works well to launch pre-orders.

Sweet Sweat Canada
Canada
About 2 years using the app
Website on Demand Studio, LLC replied August 5, 2020

Hello to our friends from Sweet Sweat Canada!

Super cool of you to leave us this positive review! We appreciate you using our app! Thank you for your feedback we will ...

September 23, 2022

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w
as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway ...

Teamson
United States
About 2 years using the app
Website on Demand Studio, LLC replied September 26, 2022

Hello to our friends at Teamson

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated ...

May 7, 2020

Easy to install. Would recommend for all business' of all sizes where back ordering stock can help boost sales. If they help increase my sales, i will increase my subscription level.

Wink Apparel Clothing
Australia
Almost 2 years using the app
October 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

ABF The Soldiers' Charity Shop
United Kingdom
Almost 2 years using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at ABF The Soldiers' Charity Shop

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, ...

Edited December 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify.

Update 21.10.2022 (5 stars to 3 stars):

The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make ...

fictionary world
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied October 15, 2022

Hallo an unsere Freunde von fictionary world

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir ...

Edited March 23, 2023

Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.

Glistening Grit
Canada
Over 1 year using the app
Website on Demand Studio, LLC replied March 24, 2023

Hello to our friends at Glistening Grit

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz ...

September 1, 2020

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

OPN HEART, by Jason Naylor
United States
Over 1 year using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at OPN HEART, by Jason Naylor

Thank you for leaving us this positive review, we really appreciate it! We wish you all the best on your e-commerce journey :-)

...

October 31, 2019

Very useful App, works well. It would help if you could see the part number when searching for products.

Downunder Pilot Shop NZ
New Zealand
Over 1 year using the app
March 16, 2022

Great app for basic pre-orders. Lacking a little on functionality and on configuration details for the buttons and badges etc.. but serves the purpose for now.

Kylami Kitchen
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 16, 2022

Hello to our friends at Kylami Kitchen

Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always ...